Selena Torrez
Phoenix,AZ
Summary
Creative individual with a passion for baking and over 4 years of experience in the bakery industry, specializing in creating unique pastries and custom desserts. Experienced in designing and baking a variety of items, including intricately decorated cakes, custom cupcakes, macarons, and artisan breads. Eager to learn new skills and expand knowledge in the field, seeking an opportunity to grow within a company where strong communication and leadership skills can contribute to improving workplace culture, enhancing team dynamics, and elevating customer satisfaction. Offering solid foundation in culinary arts and willingness to learn and grow in professional kitchen. Contributes strong attention to detail and ability to follow recipes accurately. .
Overview
7
7
years of professional experience
1
1
Certification
Work History
Baker
Ollie Vaughns
04.2024 - 12.2024
- Managed morning baking duties, including organizing and prioritizing baking schedules to ensure timely production of fresh goods.
- Mastered a wide range of baking techniques, from mixing and kneading to shaping and baking, ensuring high-quality and consistent products.
- Showcased creativity through unique dessert concepts, contributing to a diverse selection that met customer preferences and trends.
Baker, FOH
Lux Central
02.2023 - 01.2024
- Managed day-to-day customer service operations, including taking orders, addressing customer inquiries, and resolving complaints to ensure a positive experience.
- Operated the cash register and processed payments with accuracy and attention to detail, maintaining smooth transactions.
- Packaged customer purchases with care, utilizing strong organizational skills to ensure easy transport and prevent damage or shifting of products.
- Mastered a variety of baking techniques, from mixing and kneading to shaping and baking, ensuring consistently high-quality products and efficient production.
Baker, Front of House
Sweet Dee’s Bakeshop
03.2023 - 04.2023
- Engaged with customers, providing personalized drink suggestions and assisting with orders and transactions to ensure a smooth and enjoyable experience.
- Delivered exceptional customer service, fostering a warm and welcoming bakery atmosphere that encouraged return visits and positive reviews.
- Decorated pastries and baked goods with precision, utilizing spatulas, scrapers, and piping bags to create visually appealing designs.
- Developed custom-designed cakes and baked desserts, experimenting with new ideas to expand a personal portfolio showcasing creativity and attention to detail.
- Created new dessert recipes and unique designs to enhance the bakery's menu offerings, showcasing a passion for both classic and contemporary baked goods.
Front of House, Baker
Essence Bakery Café
10.2019 - 02.2020
- Created a variety of coffee orders, ensuring accuracy and quality in each drink.
- Cleaned and maintained espresso machines, coffee grinders, and blenders, ensuring optimal performance and hygiene standards.
- Well-versed in ingredient measurements, contributing to consistent and high-quality baked goods.
- Maintained a clean and safe kitchen environment, adhering to health and safety standards.
- Skilled in crafting and decorating a wide array of baked goods, with a keen eye for presentation, detail, and taste.
Retail Associate
Nike Co.
04.2018 - 01.2020
- Organized and maintained multiple areas of the store to ensure a clean, functional, and welcoming environment for customers and staff alike.
- Managed the layout and presentation of products, contributing to a visually appealing store atmosphere.
- Excelled at customer satisfaction by assisting with product-related questions and providing personalized recommendations to enhance the shopping experience.
- Addressed customer inquiries and concerns efficiently, ensuring a positive and seamless experience.
- Managed work schedules for team members, ensuring adequate coverage and efficient operations throughout shifts.
- Set and communicated clear goals and sales expectations, motivating the team to meet targets and optimize store performance.
Education
Culinary Arts Graduate -
Scottsdale Community College
9000 E Chaparral Rd, Scottsdale, AZ 8525601.2024
North High School Graduate -
North High School
1101 E Thomas Rd, Phoenix, AZ 8501401.2017
Skills
- Self-motivated
- Problem-solving
- Leadership
- Team player
- Customer service
- Active listener
- Attention to detail
- Adaptive and creative
- Time management
- Management
- Verbal and written communication
Certification
AA Culinary Baking and Pastry
Timeline
Baker
Ollie Vaughns
04.2024 - 12.2024
Baker, Front of House
Sweet Dee’s Bakeshop
03.2023 - 04.2023
Baker, FOH
Lux Central
02.2023 - 01.2024
Front of House, Baker
Essence Bakery Café
10.2019 - 02.2020
Retail Associate
Nike Co.
04.2018 - 01.2020
Culinary Arts Graduate -
Scottsdale Community College
North High School Graduate -
North High School
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