Raul Ricardo Rama

• Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
• Set up hardware and software in optimal configurations to meet network performance requirements.
• Diagnosed and executed resolution for network and server issues.
• Monitored network hardware operations to evaluate proper configuration.

• Troubleshot hardware and software to determine and rectify network problems.
• Installed cabling, wireless routers and telephone systems for data communications networks.
• Ran cabling and installed data drops for new node installations.
• Worked with outside vendors for fiber installations and service.

• Installed and configured new devices and system components.
• Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
• Responded to service requests during and after business hours.
• Read blueprints and schematics to correctly place equipment.

Basic studies on the informatic field , where you are required to master the following subjects: Basic C++, PHP , HTML5, CSC, and Python basics. Digital Design and Web Development. Hardware and Software Support