Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Founder
Sun Consent INC
11.2022 - Current
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Created organization's mission and vision statements for use by employees.
Identified business development challenges and customer concerns for proactive resolution.
Conducted target market research to scope out industry competition and identify advantageous trends.
Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
Created and monitored promotional approaches to increase sales and profit levels.
Defined company roles and responsibilities to establish and enhance processes.
Developed key operational initiatives to drive and maintain substantial business growth.
Established organizational mission statement through extensive collaboration and review.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Established and maintained strong relationships with customers, vendors and strategic partners.
Managed financial, operational and human resources to optimize business performance.
Developed innovative sales and marketing strategies to facilitate business expansion.
Represented organization at industry conferences and events.
Analyzed industry trends and tracked competitor activities to inform decision making.
Initiated strategy to drive company growth and increase market share and profitability.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Monitored key business risks and established risk management procedures.
Owner/Operator
Municipal Consulting Group
06.2005 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Trained and developed team members to build human capital.
Conducted target market research to discover customer needs and analyze competitor trends.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Generated revenues yearly and effectively capitalized on industry growth.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Discovered areas of improvement by generating quarterly operational and sales reports.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Managed large budgets, collaborating with other departments to eliminate redundancies.
Prepared annual budgets with controls to prevent overages.
Performed statistical analyses to gather data for operational and forecast team needs.
Prepared bank deposits and handled business sales, returns and transaction reports.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Put together realistic budgets based upon costs and fees for successfully operating business.
Introduced new methods, practices, and systems to reduce turnaround time.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Managed purchasing, sales, marketing and customer account operations efficiently.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Reported issues to higher management with great detail.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Mitigated business risks by working closely with staff members and assessing performance.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Raised property accuracy and accountability by creating new automated tracking method.
Senior Project Manager
RAM Electrical Contractors
01.1995 - 06.2005
Monitored project progress, identified risks and implemented corrective measures to acquire success.
Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
Maintained schedules to meet key milestones at every project phase.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Communicated project plans and progress to key stakeholders and project contributors.
Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
Developed and maintained project budgets to control costs and meet organizational and project goals.
Developed and maintained relationships with key stakeholders to meet objectives and boost rapport.
Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Partnered with project team members to identify and quickly address problems.
Crafted and maintained project plans and schedules to meet organizational objectives.
Updated customers and senior leaders on progress and roadblocks.
Established and managed change management processes to fulfill successful project transitions.
Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
Analyzed project performance data to identify areas of improvement.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Monitored project progress, identified risks and took corrective action as needed.
Maintained open communication by presenting regular updates on project status to customers.
Developed and implemented project plans and budgets to ensure successful execution.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Sourced, vetted and managed vendors needed to accomplish project goals.
Recruited and oversaw personnel to achieve performance and quality targets.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Facilitated workshops to collect project requirements and user feedback.
Reported regularly to managers on project budget, progress and technical problems.
Education
Diploma - Master Electrician
Stratford Trade School
Scranton, PA
04.1985
High School Diploma -
Multicultural Bilingual
Washington
06.1981
Skills
Talent Acquisition
Contract Negotiation
Feasibility Studies
Project Management
Team Leadership
Strategic Vision
Certification
Licensed Electrician - 1984-2005
Photography
I'm very passionate about street photography, a genre of photography that records everyday life in a public place. The very publicness of the setting enables the photographer to take candid pictures of strangers, often without their knowledge. Street photographers do not necessarily have a social purpose in mind, but they prefer to isolate and capture moments which might otherwise go unnoticed.