Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Work Preference
Websites
Timeline
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RAUSHANAH CHARLES

RAUSHANAH CHARLES

Summary

An accomplished Senior Contracting Officer with over 15 years of contracting experience. My tenure as a Senior Contracting Officer is marked by a steadfast commitment to managing a broad spectrum of government, commercial and R&D contracts and grants. Continue to ensure adherence to complex regulations such as FAR, DFAR, and CFR through rigorous compliance reviews and risk mitigation.

Collaboration is key; working alongside cross-functional teams, I've enhanced the contract performance and negotiation efficacy. My contractual expertise elevates contractual strategies, aligning them with our overarching goals while concurrently minimizing risk exposure.

Let’s connect to explore how I can contribute to your organization’s success!

Overview

26
26
years of professional experience
1
1
Certification

Work History

SENIOR CONTRACTING OFFICER

RTI
01.2018 - Current
  • Manage multi-million-dollar post-award contracts, ensuring compliance with federal, state, and commercial regulations
  • Collaborate closely with technical, subcontracting, procurement, and pricing teams to analyze and provide expert guidance on contract management
  • Advise leadership on compliance findings and recommend risk mitigation strategies to optimize project performance
  • Conduct contract negotiations and manage modifications, acting as a liaison between the organization and contract officials
  • Oversee contract compliance and risk assessment for a portfolio of federal and non-federal awards, applying advanced knowledge of FAR, DFAR, and CFR regulations
  • Review contracts for compliance, advising on necessary actions to mitigate risks and ensuring alignment with project requirements
  • Engage with stakeholders to develop strategies and alternatives, leading to enhanced contract performance and risk management
  • Attend project reviews, team meetings, kick-off meetings, and lessons learned sessions, championing contract-related issues and identifying technical and financial implications
  • Conduct risk assessments by reviewing project requirements and performance, advising leadership on mitigation strategies
  • Conducted negotiations and managed modifications, serving as a liaison between the organization and contract officials
  • Manage a portfolio of over 200 active contracts and agreements, ensuring compliance with federal, state, and commercial regulations
  • Conduct contract negotiations and modifications as necessary, serving as a liaison between the organization and contract, grant, and business officials
  • Present contract-related issues during project reviews, team meetings, and kick-off meetings, identifying technical and financial implications
  • Leverage advanced knowledge of standard commercial contracting practices to ensure adherence to contractual terms and conditions
  • Utilize expert analytical skills and critical thinking to assess risks and recommend effective solutions
  • Negotiate and finalize post-award NDAs (Non-Disclosure Agreements) and MOUs (Memorandums of Understanding) with third parties to support project performance
  • Advise and interact with all levels of management effectively, both verbally and in writing

SUPERVISORY CONTRACTING OFFICER

DEPARTMENT OF DEFENSE
01.2016 - 01.2017
  • Supervisor for Post-Award functions for a wide variety of highly complex contracts for the U.S
  • Government Department of Defense
  • The contracts required specific tailoring and reviews for each corporation to ensure that there were no contractual obligations were missed and the material requirements were delivered on time and without error for the US Department of Defense
  • Effectively managed a team of individuals who managed high profiled contracts which frequently required special handling provisions or other specialized terms and conditions
  • Conducted weekly meetings with senior management to provide updates on complex and high profiled government contracts
  • Handled and resolved escalated concerns from internal and external customers to get valuable material delivered on the time agreed upon for the warfighter
  • Issued and effectively handled performance management protocol for associates requiring further training assistance on job responsibilities
  • Under my leadership, delinquent government contracts were decreased by an average of 9% over a 2-month period
  • This number was previously increasing weekly prior to being added to the leadership team
  • Supervised the work of 10 full time employees, offering monthly and quarterly constructive feedback on their work performance
  • Collaborated with legal, small business office and numerous other departments to provide monthly cross training opportunities for 75+ associates within the department
  • Significant experience in defense contracting including administration/management of cost – type contracts
  • Advanced knowledge of the Federal Acquisition Regulation (FAR) and the Defense Federal Acquisition Regulation Supplement (DFARS)
  • Defined clear targets and objectives for those under my supervision
  • Responsible for hiring and obtaining appropriate training for employees in contracting functions

CONTRACTING OFFICER

DEPARTMENT OF DEFENSE
04.2009 - 12.2016
  • Responsible for post-award functions as a warranted contracting officer for a variety of contracts for the U.S Government, Department of Defense
  • Analyzed difficult situations and identified alternate courses of action regarding contract administration and modified standard procedures by solving a variety of complex problems
  • Responsible for a variety of contracts which frequently require special handling provisions or other specialized terms and conditions
  • Provide guidance to technical personnel involved in the development of the statement of work or data requirements
  • Respond to inquiries, including formal protests and congressional inquiries
  • Initiated necessary coordination via research with requirements offices, accounting and legal offices, staffs of other agencies, and with contractors, to obtain supporting documentation and resolve conflicts including disagreements over technical descriptions, elements of cost, legal matters, and performance problems
  • Effectively developed and maintained vendor relations
  • Developed justification for adopting a contractual posture, tailored provisions to meet special requirements, and developed criteria or justification involving contractor's claims

MARKETING MANAGER

ALLIANCE DATA SYSTEMS
01.2006 - 12.2008
  • Company Overview: EASTON SQUARE PLAZA
  • Owned and managed the relationship of a key retail catalog client in the specialty apparel arena with annual sales of $260 million
  • Utilized database of customers to understand target market and determine shopping patterns in order to increase retention rates, incremental sales and traffic through marketing campaigns
  • Created marketing campaigns designed to increase retention, acquisition and brand loyalty
  • Established brand loyalty for my client by creating marketing campaigns specifically designed to create a brand identity
  • Acquisition efforts increased by 5% under my leadership
  • Recommended process and systems improvements designed to increase sales for a retail client
  • This included marketing and direct mail campaigns to successfully exceed a $122 million annual credit sales budget by 16%
  • Effectively managed marketing budgets ranging from $50,000 to $1.5 million to increase ROI for my client and Alliance Data
  • Implemented a set of comprehensive tracking processes to monitor budget performance
  • Directed planning, budgeting, vendor selection and quality assurance efforts
  • Improved credit communications across multiple channels including phone, web and direct mail
  • Demonstrated leadership by leading complex projects across multiple internal and external teams
  • Organized the launch of new retail catalog client set to generate $35 million in annual credit sales
  • Supervised the work of 4 team members, offering constructive feedback on their work performance regarding the marketing programs under my management
  • Monitored timelines and flagged potential issues to be addressed
  • Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions
  • Assessed vendor products and maintained positive vendor relations
  • Developed quarterly top executive presentations and reports to facilitate project evaluation and process improvement
  • Coordinated and designed meetings/decisions across 5 internal departments and teams
  • Defined clear targets and objectives and communicated them to other team members
  • EASTON SQUARE PLAZA

MARKETING COORDINATOR

ALLIANCE DATA SYSTEMS
01.2003 - 12.2006
  • Company Overview: EASTON SQUARE PLAZA
  • Managed the creation and execution of multiple credit marketing programs including direct mail for national retail clients
  • Improved programs by utilizing market research to help drive increases in new accounts and credit sales
  • Created and developed client presentations to effectively sell new programs and campaigns to clients
  • Handled escalated customer service issues communicated from the client, phone system, or client web issues/problems
  • Effectively managed the inventory of all collateral utilized by assigned clients and ensure proper inventory levels are maintained by analyzing program usage
  • Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions
  • Defined clear targets and objectives and communicated them to other team members
  • EASTON SQUARE PLAZA

SALES AND SERVICES REPRESENTATIVE

ALLIANCE DATA SYSTEMS
01.1999 - 12.2003
  • Company Overview: EASTON SQUARE PLAZA
  • Supported credit program initiatives for national retail clients
  • Implemented and supported marketing campaigns in the call center arena
  • Assisted in guiding and training new associates in day to day service operations
  • Organized and presented new training materials across different call center teams
  • Would oversee service levels to ensure we met or exceeded call center standards (contractual agreements)
  • Assist in interview and hiring process
  • Handle escalated calls from customers
  • Monitor associates phone calls for accuracy
  • Coach and provide feedback to associates
  • Provide innovative ways to reward and recognize associates to reach full capacity
  • EASTON SQUARE PLAZA

Education

MBA - LEADERSHIP FOCUS

FRANKLIN UNIVERSITY
COLUMBUS, OH

BACHELOR OF SCIENCE -

FRANKLIN UNIVERSITY
COLUMBUS, OH

Skills

Subject Matter Expert

Contract Management

Attention to Detail and Precision

Communication and Relationship Management

Advanced Knowledge of Government Regulations

Legal Compliance and Regulatory Knowledge

Extensive FAR, DFAR, CFR Knowledge

Contract Negotiation Techniques

Effective Communication and Negotiation

Adaptability and Flexibility

Strategic Thinking and Decision Making

Time Management and Prioritization

Problem Solving

Time Management

Problem-solving abilities

Reliability

Teamwork and Collaboration

Organizational Skills

Accomplishments

Subject Matter Expert

DAWIA I and II certified

  • Supervised team of 10+ staff members.

Certification

Salesforce Certified Administrator

DAWIA Level I and II certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Location

Remote

Important To Me

Career advancementWork-life balancePaid time offHealthcare benefits401k match

Timeline

SENIOR CONTRACTING OFFICER

RTI
01.2018 - Current

SUPERVISORY CONTRACTING OFFICER

DEPARTMENT OF DEFENSE
01.2016 - 01.2017

CONTRACTING OFFICER

DEPARTMENT OF DEFENSE
04.2009 - 12.2016

MARKETING MANAGER

ALLIANCE DATA SYSTEMS
01.2006 - 12.2008

MARKETING COORDINATOR

ALLIANCE DATA SYSTEMS
01.2003 - 12.2006

SALES AND SERVICES REPRESENTATIVE

ALLIANCE DATA SYSTEMS
01.1999 - 12.2003

MBA - LEADERSHIP FOCUS

FRANKLIN UNIVERSITY

BACHELOR OF SCIENCE -

FRANKLIN UNIVERSITY

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RAUSHANAH CHARLES