Raushaniya Vega
Feasterville,PA
Summary
Passionate and results-driven RISE (Refugee Integration and Support Efforts) Case Manager with a wealth of experience in facilitating the seamless integration of refugees into their new communities. Proven expertise in conducting comprehensive needs assessments, developing and implementing individualized support plans, and collaborating with diverse stakeholders to provide holistic assistance. Adept at navigating complex resettlement processes, offering language and job placement support, and fostering cultural understanding. Known for exceptional advocacy skills, strong community engagement, and a commitment to empowering refugees to build self-sustaining lives. Seeking a challenging role to continue making a positive impact on the lives of refugees through compassionate case management and dedicated support
Overview
7
7
years of professional experience
Work History
RISE Case Manager
JFS Delaware
01.2023 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Advocated for social and community service programs to increase awareness and funding.
- Conducted community workshops to promote different programs and educate public on available services.
- Organized cultural exchange events to promote understanding and integration within the community.
Coordinator
Favorite Home Care
11.2021 - 01.2023
- Coordinated work activities and scheduling of Client's personal care
- Maintained records of Clients' needs and preferences
- Maintained communication and transparency with PCA/Keystone First CHC case workers, JFCS case managers, Hospitals and Medical offices
- Explained policies, procedures and services to Clients
- Directed, supervised and evaluated medical, clerical or maintenance personnel
- Met with Clients in their homes assessed the amount and type of care needed and assigned home health aides based on applicable experience
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules
- Coordinated with other supervisors, combining group efforts to achieve goals
- Resolved Clients complaints or answered Clients' questions
- Reviewed home health aides' work to check adherence to quality standards and proper procedures
- Provided client status updates to both physicians and family members.
Data Entry Clerk
Community Home Health Inc.
08.2019 - 03.2020
- Reviewed, corrected or deleted data, verifying home health aide and account information
- Followed data program techniques and procedures to maintain data entry requirements
- Verified confidential or private Client information in adherence to state and federal laws
- Collected and organized information for entry, prioritizing entries to increase efficiency
- Maintained database by entering new and updated Client and account information
- Resolved problems and inconsistencies with data
- Performed limited data analysis, and prepared and generated various reports.
Office Administrative Assistant/Sales Consultant
Istanbul Granite LLC
06.2017 - 08.2019
- Demonstrated product features to align with customer needs
- Answered product questions with up-to-date knowledge of sales and promotions
- Produced sales documents, finalized deals and filed records
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue
- Listened to customer needs to identify and recommend best products and services
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
- Used QuickBooks Platform to create/send invoices
- Developed key customer relationships to increase sales
- Identified customer needs by asking questions and advising on best solutions
- Operated register, handled cash and processed credit card transactions
- Dispersed incoming mail to correct recipients throughout office
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels
- Operated photocopiers and scanners, facsimile machines and personal computers
- Scheduled meetings and coordinated materials to be distributed to attendees
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy
- Greeted visitors/customers or callers to handle questions or direct to appropriate staff.
Education
Software Development Engineer in Test -
CYDEO School
McLean, VA10.2021
Master of Science - Literature
Eurasian National University
06.2005
Bachelor of Science - English Philology
Eurasian
06.2005
Skills
- Bilingual(Russian)
- Correspondence and Reports
- Data Entry and Analysis
- Scheduling and Calendar Management
- Verbal and Written Communication
- Office Management
- Problem-solving abilities
- Decision-Making
- Relationship Building
- Case Documentation
- Refugee Resettlement
- Cultural Orientation
- Community collaboration
- Microsoft Office
- HHA Exchange Software
- QuickBooks Software
Timeline
RISE Case Manager
JFS Delaware
01.2023 - Current
Coordinator
Favorite Home Care
11.2021 - 01.2023
Data Entry Clerk
Community Home Health Inc.
08.2019 - 03.2020
Office Administrative Assistant/Sales Consultant
Istanbul Granite LLC
06.2017 - 08.2019
Software Development Engineer in Test -
CYDEO School
Master of Science - Literature
Eurasian National University
Bachelor of Science - English Philology
Eurasian
Similar Profiles
Pranil MPranil M
Java Backend Developer at JFS – E-Commerce ApplicationJava Backend Developer at JFS – E-Commerce Application
Connor HowardConnor Howard
Accounting Analyst at JFS Wealth AdvisorsAccounting Analyst at JFS Wealth Advisors
Jennifer N. DiSilvestroJennifer N. DiSilvestro
Program Director at Alpert JFSProgram Director at Alpert JFS
Steven PhillipsSteven Phillips
Registered Nurse at Jefferson Torresdale HospitalRegistered Nurse at Jefferson Torresdale Hospital
Artur JaansonArtur Jaanson
Life Insurance Broker at Family First LifeLife Insurance Broker at Family First Life