Raushea Wint
Far Rockaway,NY
Summary
Dedicated Customer Service professional with knowledge of service delivery, and proven multitasking abilities. I'm committed to maintaining professional relationships to increase profitability and drive business results. Im a solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. I'm always eager to maintain customer satisfaction and contribute to company success. Im very articulate, energetic and result-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
NY State Licensed Financial Advisor
PFS Investments
12.2019 - Current
- I provide financial services to clients and families based on their financial situations
- I create strategies for eliminating financial risk and building wealth over the long term.
- Assisted clients during major life events such as retirement or inheritance planning, ensuring smooth transitions between different stages of wealth accumulation.
- Built strong client relationships through consistent communication, regular portfolio reviews, and timely market updates.
- Enhanced client service experience by proactively addressing concerns, resolving issues promptly, and providing regular updates on portfolio performance.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
DSP (Direct Support Professional)
AHRC
04.2023 - Current
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Home Health Aide
HCS Home Care
05.2021 - Current
- I provide essential daily living support and comfort to assigned patients while assisting light housekeeping, personal hygiene activities, feeding, grooming, mobility, Etc.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Improved patient well-being by providing compassionate and attentive personal care.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Assistant Hair Stylist
GetGlamDollz
04.2022 - 06.2022
- I greeted & serviced several clients a day, all while assuring they enjoyed their experience in my salon chair
- Assisted lead hairstylist in achieving desired results for clients through efficient preparation and organization of tools and products.
- Supported salon cleanliness and hygiene by diligently sanitizing workstations, tools, and equipment after each use.
- Facilitated a smooth customer experience by assisting with appointment check-ins, payment processing, and appointment confirmations.
- Developed loyal clientele through consistent delivery of high-quality services, personalized attention, and expert advice on hair care routines.
Hairstylist/Cosmetologist
Hair & Beauty State Of Mind Salon & Spa
02.2022 - 03.2022
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- I serviced appointment based & walk in clients while working at this salon
- Revitalized the salon''s social media presence by curating engaging content showcasing the team''s work, resulting in increased online bookings and brand visibility.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Home Health Aide
WHITE GLOVE COMMUNITY CARE
03.2021 - 03.2021
- I assisted my assigned bed bound patient with activities of daily living, including bathing, dressing, eating, grooming, toileting and cleaning.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Burger King Crew Member
Burger King
08.2020 - 12.2020
- This job required a lot of patience, communication skills, multi-tasking skills, great customer service, an upbeat attitude as well as teamwork.
- I worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Amazon Shopper
Amazon
08.2019 - 07.2020
- Demonstrated speed and accuracy in order item selection.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Verified each item matched order sheet's description.
- Supported colleagues during peak periods by stepping in to assist with various tasks as needed.
- Achieved consistent punctuality and reliability, contributing to a positive work atmosphere within the team.
Education
High school diploma -
Licensed Cosmetologist - Cosme
Empire Beauty School
Brooklyn, NY06.2024
Certified Home Health Aide - Health Education
Brooklyn institute of vocational training
New York, NY01.2021
Sophomore -
Medgar Evers College
Brooklyn, NY08.2020
Skills
- Client Support
- Compassionate Caregiving
- Behavioral Management
- Decision-making support
- Data Entry
- Patient Care
- Disability Awareness
- CPR Certification
- Active Listening
- Fast Learner
- Critical Thinking
- Computer Proficiency
Additionalinformation - Professionalskills
- Communication
- Leadership
- Adaptability
- Intermediate
- Teamwork
- Patience & Creativity
Personal Information
Relocation: Anywhere
Timeline
DSP (Direct Support Professional)
AHRC
04.2023 - Current
Assistant Hair Stylist
GetGlamDollz
04.2022 - 06.2022
Hairstylist/Cosmetologist
Hair & Beauty State Of Mind Salon & Spa
02.2022 - 03.2022
Home Health Aide
HCS Home Care
05.2021 - Current
Home Health Aide
WHITE GLOVE COMMUNITY CARE
03.2021 - 03.2021
Burger King Crew Member
Burger King
08.2020 - 12.2020
NY State Licensed Financial Advisor
PFS Investments
12.2019 - Current
Amazon Shopper
Amazon
08.2019 - 07.2020
High school diploma -
Licensed Cosmetologist - Cosme
Empire Beauty School
Certified Home Health Aide - Health Education
Brooklyn institute of vocational training
Sophomore -
Medgar Evers College
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