Rav Alexander-Brown
Senior Equity ESPP Compensation Administrator
Bayonne,NJ
Summary
Experienced Senior Equity Compensation Administrator with a proven track record of successfully overseeing assets valued at over $2 trillion. Skilled in managing equity compensation for 45 Fortune 500 corporations, ensuring compliance with IRS 423B regulations and delivering accurate financial reporting. Adept at collaborating cross-functionally to optimize software performance and enhance operational efficiency. Possessing strong analytical and research skills, along with extensive knowledge of financial markets. Committed to providing a client-focused approach that drives results.
Overview
18
18
years of professional experience
1998
1998
years of post-secondary education
1
1
Certification
Work History
Product Tester-HyperSpace Project
Computershare Investor Services
Jersey City, NJ
04.2023 - Current
- Enhance product quality by conducting thorough testing and analysis of various products
- Provide valuable feedback to design and engineering teams for continuous product improvement
- Reduce production delays by proactively identifying potential risks during test phases
- Collaborate with cross-functional teams to address product issues and implement timely solutions and
- Continually improve customer satisfaction with extensive pre-release testing, ensuring polished final product
- Develop comprehensive test plans to evaluate products against specified requirements
- Actively participate in project meetings, providing input on test strategies and sharing progress updates with stakeholders
- Maintain accurate records of test results, facilitating data-driven decision making within organization
Sr. Employee Equity Plans ESPP Admin
Computershare Investor Services
Jersey City, NJ
01.2011 - 04.2023
- Dedicated operational administrator of equity compensation plans for 45 Fortune 500 corporations, with market cap values exceeding $2 trillion dollars
- Oversaw and executed various equity compensation programs such as Employee Stock Purchase plans, restricted share lapses (RSU), director awards, international Share Save plans
- Executed cash stock purchases in global markets such as NYSE and NASDAQ
- Supported back office operations by accurately reporting trade details, promoting transparency and compliance with regulations
- Increased client satisfaction by building strong relationships and addressing their needs promptly
- Leveraged relationships with brokers, banks, and external transfer agents to navigate diverse issues related to equities
- Consistently demonstrated in-depth understanding of equity plan parameters, resulting in efficient and precise processing of each plan
- Actively participated in team projects, demonstrating an ability to work collaboratively and effectively
- Achieved high levels of client satisfaction by efficiently resolving issues
- Maintained data accuracy and compliance through regular review and implementation of internal operational procedures
- Prepared internal and regulatory financial reports, balance sheets, and income statements
- Promote client satisfaction by collaborating with operational teams to resolve service issues
- Schedule meetings with prospective and existing clients to optimize long-term business success
- Manage and upload sensitive client account information to create demographic updates, share purchases, tax and share statements
- Personalize client experience by identifying unique needs and providing tailored information and services
- Consistently deliver high levels of service to maintain and expand client relationships for future business opportunities
- Conducted regular operational audits, identifying and addressing areas for improvement
- Contributed to cost-saving initiatives by identifying inefficiencies in operations and suggesting solutions saving the business almost $250,000 annually
- Resolved complex issues by conducting research, analyzing data, and implementing solutions that benefited both clients and the organization
- Mentored junior staff members, providing guidance on best practices in back office operations
- Coordinated scheduling, prioritizing urgent requests while maintaining excellent time management skills
- Managed daily operations of the back office team, allocating resources effectively to meet deadlines and achieve goals
- Increased efficiency by developing and maintaining comprehensive reconciliation databases and reports.
- Reduced financial losses and negative market exposure by consistently monitoring and resolving account variances
- Maintained up-to-date knowledge of industry trends and regulations to consistently deliver accurate information to clients
Share Settlement Specialist
Computershare Investor Services
Edison, NJ
04.2007 - 01.2011
- Streamlined settlement process for improved efficiency and reduced processing time
- Supported team members in resolving complex settlement issues, fostering collaborative work environment
- Served as subject matter expert on regulatory changes impacting settlements process, keeping team informed and updated on best practices
- Maintained compliance with industry regulations through strict adherence to policies and procedures during settlement process
- Utilized extensive knowledge of share transfer procedures including DTC broker transfers, DWAC, journal entry, and Direct Registration System (DRS) to successfully facilitate smooth transactional flows across domestic and international markets
- Resolved outstanding share issues with brokers and custodians
- Ensured timely delivery of transaction reports to both clients and internal counterparts on consistent schedule
- Aligned share positions and trades in both middle office risk management systems and official books & records to maintain coherence
- Successfully addressed range of accounting challenges regarding reporting and broker-dealer matters
- Built strong relationships within organization by collaborating across departments on projects aimed at enhancing overall operational effectiveness
- Worked closely with front office teams to provide accurate reporting on settlements activity, facilitating informed decision making
- Facilitated swift resolution of trade exceptions by coordinating with trading partners and clients
- Enhanced client satisfaction by effectively managing settlement transactions and ensuring timely completion
- Reduced operational risks by diligently monitoring and reconciling trade activities
- Conducted thorough analysis of failed settlements, identifying root causes and implementing corrective actions to prevent future occurrences
Education
Associate of Science - Paralegal Studies
Interboro Institute
New York, NYSkills
Account management
Strong analytical and mathematical skills
Excellent interpersonal and communication skills
In-depth knowledge of financial markets
Process improvement strategies
Solid attention to detail
Ability to prioritize and manage responsibilities
Client-focused with a high level of professionalism
Proactive and team-oriented
Organizational and relationship-building skills
Quantitative research
Root-cause analysis
Certification
Licensed Notary Public, New Jersey
Timeline
Product Tester-HyperSpace Project
Computershare Investor Services
04.2023 - Current
Sr. Employee Equity Plans ESPP Admin
Computershare Investor Services
01.2011 - 04.2023
Share Settlement Specialist
Computershare Investor Services
04.2007 - 01.2011
Associate of Science - Paralegal Studies
Interboro Institute