Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Performance Tester
Communications Test Design, Inc, CTDI
06.2012 - 03.2024
Increased user satisfaction through meticulous attention to detail when analyzing test results.
Improved system performance by executing thorough testing and identifying bottlenecks.
Identified critical issues impacting overall system capacity, leading to more effective resource allocation decisions.
Documented testing procedures for developers and future testing use.
Analyzed test results and provided recommendations for necessary adjustments, ensuring optimal application functionality.
Front Desk Receptionist/Front Desk Night Auditor
Super 8 Hotel
06.2010 - 04.2015
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Collected room deposits, fees, and payments.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Streamlined check-in processes, reducing wait times for guests.
Vault Clerk
Races And Aces Casino
02.2006 - 04.2010
Upheld a high level of professionalism, consistently demonstrating integrity and ethical conduct in all aspects of the role.
Received and counted incoming transfers from armored car services.
Enhanced security measures with regular maintenance checks on vault equipment and systems.
Updated, corrected and filed documentation for bank records and compliance purposes.
Maintained vault and bank security at all times.
Improved efficiency by organizing and maintaining the vault according to company standards.
Utilized manual and mechanical means to count and verify monetary values.
Supported internal audit teams in conducting periodic reviews of the vault''s records, processes, and controls for compliance purposes.
Demonstrated strong attention to detail while logging incoming deposits and verifying their accuracy against transaction records.
Safeguarded sensitive information by adhering to strict confidentiality protocols during all interactions with clients and colleagues.
Education
Associate of Applied Science - Business/Accounting
American Inter-Continental University AIU
Schaumburg, IL
02.2012
Skills
Test Execution Management
Network Troubleshooting
Customer Service
Multitasking
Excellent Communication
Reliability
Data Entry
Data accuracy
Fast Typing Speed
Document Preparation
Quality Control
Bookkeeping
Timeline
Performance Tester
Communications Test Design, Inc, CTDI
06.2012 - 03.2024
Front Desk Receptionist/Front Desk Night Auditor
Super 8 Hotel
06.2010 - 04.2015
Vault Clerk
Races And Aces Casino
02.2006 - 04.2010
Associate of Applied Science - Business/Accounting
American Inter-Continental University AIU
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