Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raveen Wynn

Brevard,NC

Summary

Reliable financial aid who provides exceptional customer service and handles banking transactions. Skilled in cash management, loan processing, account maintenance, customer service, and balancing accounts. Proven record of being able to work under pressure with accuracy and efficiency. Organized with an ability to prioritize tasks, manage multiple projects, and maintain accuracy in a fast-paced environment. Maintaining management of successfully providing customers with an exceptional banking experience, including handling customer inquiries, identifying customer needs, and providing financial solutions. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Program Manager

Rise & Shine Neighbors In Ministry, Inc.
Brevard, NC
01.2024 - Current
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Communicated regularly with external partners to ensure alignment of strategies and goals.
  • Provided guidance and support to team members in order to achieve targets within defined deadlines.
  • Analyzed data collected during the course of the program operations and reported results accordingly.
  • Organized and supervised daily activities for students in the after-school program.
  • Developed lesson plans and educational activities to engage students.
  • Assisted with homework assignments, projects, and tests.
  • Provided guidance on social development skills such as problem solving, conflict resolution, and communication.
  • Led group discussions and activities related to character building topics such as respect, responsibility, and community service.

Personal Banker/ Teller

Fifth Third Bank
Brevard, NC
09.2022 - 12.2023
  • Monitored banking regulations and maintained compliance with all banking and financial policies.
  • Identified cross-selling opportunities and recommended banking products and services to customers.
  • Educated customers on how to use banking products, services, and other financial solutions.
  • Balanced cash drawer and maintained full accountability for assigned cash on hand.
  • Handled incoming calls from customers regarding their accounts or inquiries about bank policies in a courteous and professional manner.
  • Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
  • Conducted account openings and closings for clients.

Head Teller

United Community Bank
Brevard, NC
05.2012 - 08.2022
  • Utilized effective problem-solving techniques to resolve difficult customer issues while maintaining excellent customer service standards
  • Managed the daily operations of the teller line including scheduling personnel, monitoring workflow and ensuring adequate staffing levels
  • Successfully trained and supervised teller staff on proper procedures for handling customer accounts, deposits, withdrawals, loan payments and other banking activities
  • Processed loan payments, credit card payments, and other monetary transactions accurately.

Education

Accounting -

Blue Ridge Community College
05.2011

Skills

  • Customer Service
  • Business Development
  • Sales Expertise
  • Cash Handling Expertise
  • Excellent Communication Skills
  • Time Management
  • Financial Services
  • Financial Software
  • Operational Development
  • Vault Experience
  • Utilization Management
  • Strategic Planning

Timeline

Program Manager

Rise & Shine Neighbors In Ministry, Inc.
01.2024 - Current

Personal Banker/ Teller

Fifth Third Bank
09.2022 - 12.2023

Head Teller

United Community Bank
05.2012 - 08.2022

Accounting -

Blue Ridge Community College
Raveen Wynn