RaVeign T Lee
Stockbridge,GA
Summary
Experienced and well-connected admissions counselor/recruiting professional with powerful listening skills, communication skills and the ability to build strong relationships with students and education professionals. Expertise in sourcing, selection, behavioral interviewing, and relationship building.
Overview
16
16
years of professional experience
Work History
Lead Admissions Counselor/ NCAA Representative
Tuskegee University
Tuskegee, AL
06.2019 - Current
- Oversee recruitment efforts of university recruiters
- Manage enrollment, of 50 percent, of prospective students residing in Alabama, Arkansas, Louisiana, Mississippi, and Tennessee
- Training and mentoring new recruiters
- Coordinator of NCAA admissions to include: adherence to NCAA guidelines, player eligibility, etc
- Maintain knowledge of social and academic offerings
- Entertained tour guests with various props and signs to ensure maximum engagement, fun, and lasting memories
- Built personal relationships with guests to promote positive experiences
Recruiter/ Admissions Counselor
Tuskegee University
Tuskegee, Alabama
01.2015 - 06.2019
- Evaluated prospective student files
- Recruited students who meet and exceeded requirements
- Exceeded expected amount of students enrolled for Fall of 2016 and 2017
- Assisted with reducing institutional aid
- Interviewed for positions within Admissions office
- Developed and facilitated job recruitment fairs
- Promptly corresponded with all applicants and coordinated and conducted interviews
- Guided groups of up to 150 people on tours of University's facilities
Human Resource Specialist
Unites States Army Reserves Fort Benning Georgia Army Base
Columbus, GA
02.2008 - 04.2016
- Processed entry paperwork of 40 percent of base soldiers
- Facilitated various courses during basic training. Responsible for filing, mail distribution, responding to inquiries and documentation
- Drafted military and nonmilitary correspondence
- Developed and led training programs in preparation for combat
- Trained using tear gas and explosives
- Wrote office job descriptions and directives
- Surveyed and analyzed terrain to determine optimum equipment placement and use
Customer Care Representative
Alorica Verizon Call Center
Kennesaw, Georgia
09.2014 - 12.2014
- Effectively managed high-volume inbound and outbound customer calls
- Addressed and resolved customer product complaints empathetically and professionally
- Gathered and verified all required customer information for tracking purposes
- Defused volatile customer situations calmly and courteously
- Accurately documented, researched and resolved customer service issues
- Maintained over 95 percentage on all surveys
Education
Master of Science - Public Administration
Troy University
Troy, Alabama 05.2021
Bachelor of Science - Political Science
Savannah State University
Savannah,GA05.2014
Skills
- Speaking
- Active listening
- Highly organized
- Time management
- Sales techniques
- Pre-screening candidates
- College fair planning
- Human resources policies
- Personable and approachable
- Charismatic
- PowerPoint
- Relationship Building
- Presentation
- Sourcing
- Educational leadership
Timeline
Lead Admissions Counselor/ NCAA Representative
Tuskegee University
06.2019 - Current
Recruiter/ Admissions Counselor
Tuskegee University
01.2015 - 06.2019
Customer Care Representative
Alorica Verizon Call Center
09.2014 - 12.2014
Human Resource Specialist
Unites States Army Reserves Fort Benning Georgia Army Base
02.2008 - 04.2016
Master of Science - Public Administration
Troy University
Bachelor of Science - Political Science
Savannah State University
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