RaVel Hill
Summary
I am currently a 20 year marketing major while also being a minor in chemistry. I display great skills involving, computer technology, marketing skills, business approach towards everything, and also being a great leader!
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Niagara Bottling, LLC
09.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Followed verbal and written instructions to properly move and ship products.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assisted in receiving, stocking and distribution of merchandise.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Assembled pallets and crates for secure transportation of materials.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Warehouse Associate
UPS
01.2024 - 09.2024
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Moved furniture and boxes using utility dolly and truck ramp.
- Helped train new employees in safe practices and warehouse procedures.
- Assembled pallets and crates for secure transportation of materials.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted in receiving, stocking and distribution of merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Drove forklifts, pallet jacks and other equipment to move materials.
Night Shift Supervisor
Papa Murphy's
01.2023 - 08.2023
- Organized evening meetings to set operations for following day and next shift crew.
- Observed each team member to carry out duties and provided constructive criticism.
- Evaluated employee performance regularly, offering constructive feedback and identifying opportunities for growth or additional training needs.
- Compiled reports on production shortfalls, accidents and equipment problems.
- Trained staff members to perform inventory management, customer service and maintenance.
- Provided support to upper management by generating comprehensive reports detailing productivity, employee performance, inventory levels, and other relevant metrics from the night shift operations.
Customer Service Associate
Walgreens
12.2021 - 01.2023
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Assisted customers with product selection, increasing sales and promoting brand loyalty.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering long-term relationships with clients.
- Provided personalized recommendations to customers based on their needs, preferences, and budget constraints.
- Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
- Trained new employees on company policies, procedures, and best practices in retail customer service delivery.
- Maintained a clean and organized store environment, enhancing customer shopping experience.
Education
No Degree - Marketing
Baker University
Baldwin City, KS05-2027
High School Diploma -
Lincoln College Prep
Kansas City, MO05-2023
Skills
- Excellent written and oral communication
- Customer relations
- Customer support
- Good communication skills
- Computer security
- Task delegation
- Cash handling
Timeline
Warehouse Worker
Niagara Bottling, LLC
09.2024 - Current
Warehouse Associate
UPS
01.2024 - 09.2024
Night Shift Supervisor
Papa Murphy's
01.2023 - 08.2023
Customer Service Associate
Walgreens
12.2021 - 01.2023
No Degree - Marketing
Baker University
High School Diploma -
Lincoln College Prep
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