Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raven Bender

Chicago,IL

Summary

Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

13
13
years of professional experience

Work History

Driver

WeDriveU
06.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Upheld high standards of professionalism and discretion when working with high-value clients.

Logistics Coordinator

Ashland Cold Storage
04.2021 - 06.2023
  • Tracked orders and notified customers of status or potential delays.
  • Generated documentation and information required for customer shipments.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Generated monthly performance reports to track and analyze shipping trends.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Built and established relationships with staff and vendors.
  • Monitored and adjusted inventory levels according to demand.

Bus Operator

Chicago Transit Authority
02.2014 - 03.2021
  • Provided customer service with an exceptionally friendly attitude
  • Performed daily bus inspection in accordance with cdl requirements
  • Communicated in a courteous and professional manner to all passengers
  • Accurately input of information of fares
  • Ensured equipment was safe to operate
  • Reported all incidents and accidents in written reports.
  • Performed regular bus inspections and checked brakes, steering and windshield wipers.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
  • Worked different route every day based on changing passenger locations and destinations.
  • Contacted dispatchers and company mechanics to report vehicle issues and other problems.
  • Accepted and processed fares.
  • Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
  • Transported customers to and from Location.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.

Chiropractor Assistant/Medical Assistant

Affinity Chiropractic
09.2013 - 05.2014
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared lab specimens for diagnostic evaluation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

Customer Sales Support

Jcpenney
01.2011 - 08.2013
  • Assisted customers with sales needs such as inventory and shipping questions.
  • Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
  • Received and organized vendors samples for use by sales team.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Trained new employees on customer service, money handling and organizing strategies.

Education

G.E.D -

Lincolns Challenge Academy
Rantoul, IL

Skills

  • Inventory Databases
  • Commercial Driving
  • Passenger Support
  • Assisting Drivers
  • Critical Thinking
  • Workplace Safety
  • DOT Requirements
  • Customer Experience
  • Customer Service
  • Driving and Transportation
  • DOT Compliance
  • Problem-Solving
  • Time Management
  • Relationship Building

Timeline

Driver

WeDriveU
06.2023 - Current

Logistics Coordinator

Ashland Cold Storage
04.2021 - 06.2023

Bus Operator

Chicago Transit Authority
02.2014 - 03.2021

Chiropractor Assistant/Medical Assistant

Affinity Chiropractic
09.2013 - 05.2014

Customer Sales Support

Jcpenney
01.2011 - 08.2013

G.E.D -

Lincolns Challenge Academy

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Raven Bender