Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariah Blake

Williamsburg,VA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

3
3
years of professional experience

Work History

Front Desk Coordinator

King's Creek Resort
07.2023 - 12.2024
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Provided administrative support to management staff, contributing to overall office productivity.
  • Updated client records accurately and efficiently, ensuring data integrity within the system.
  • Facilitated effective communication between clients, guests, and internal staff by serving as a central point of contact.

Cashier

Taco Bell
05.2022 - 09.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
  • Supported store management by performing inventory checks and restocking items as needed throughout shifts.

Education

High School Diploma -

Lafayette High School
Williamsburg, VA
06.2022

Skills

  • Administrative support
  • Multi-line phone systems
  • Guest relations
  • Hospitality services
  • Conflict management
  • Visitor monitoring
  • Time management
  • Cash handling
  • Office administration

Timeline

Front Desk Coordinator

King's Creek Resort
07.2023 - 12.2024

Cashier

Taco Bell
05.2022 - 09.2022

High School Diploma -

Lafayette High School

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Mariah Blake