Summary
Overview
Work History
Education
Skills
Timeline
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Raven Borkowski

Philadelphia,PA

Summary

I am a high-volume hospitality professional with 10+ years of experience in restaurant and customer service, catering, and fast-paced guest environments. I am vey experienced and work well in unexpected scheduling changes, high guest surges, and high-turnover service while maintaining safety, speed, accuracy, and guest satisfaction.

Overview

12
12
years of professional experience

Work History

Server, Host & Catering Staff

Chickie's & Pete's
South Philly
08.2024 - Current
  • - High-volume service in a stadium-adjacent entertainment district with 200+ tables and 4 bars
  • - Manage sections up to 12 tables during peak game-day rushes and events
  • - Handle fast-turnover seating flow and waitlist management
  • - Support catering and larger-scale event service
  • - Work efficiently under extreme demand while maintaining guest satisfaction

Flight Attendant

Frontier Airlines
Philadelphia, PA
01.2023 - 01.2025
  • - Ensured passenger safety and enforced FAA regulations
  • - Responded to in-flight medical emergencies and safety incidents
  • - Delivered high-volume customer service in fast-paced conditions
  • - De-escalated conflicts and maintained professionalism under pressure

Catering Assistant Manager, Bartender & Server

The Carriage Inn Restaurant & Catering
Pittsburgh, PA
01.2019 - 01.2023
  • - Coordinated events for 50–250 guests including weddings and private functions
  • - Managed banquet service setup, execution, and breakdown
  • - Assisted with planning, menus, and client communication
  • - Bartended and served during private and off-site events
  • - Trained staff and supported high-volume catering operations

Assistant Manager / Key Holder

Charming Charlie
Pittsburgh, PA
01.2015 - 01.2019
  • - Promoted into leadership role overseeing store operations
  • - Managed scheduling, merchandising, and daily operations
  • - Trained new employees and supported performance goals

Education

Associate Degree - Photography

Community College of Philadelphia

Business Management Coursework

University of Pittsburgh at Johnstown
01.2019

Skills

  • Assisted in managing high-volume service operations in busy environments
  • Supported seamless service in stadium-adjacent locations
  • Handled game-day rush effectively through organized strategies
  • Facilitated catering and banquet services for various events
  • Operated POS systems effectively to streamline sales (Toast & Aloha)
  • Managed cash transactions with accuracy
  • Promoted additional services to enhance customer satisfaction
  • Coordinated tasks among team members to optimize workflow
  • Resolved conflicts swiftly to maintain team harmony
  • Executed multiple tasks simultaneously in fast-paced settings

Timeline

Server, Host & Catering Staff

Chickie's & Pete's
08.2024 - Current

Flight Attendant

Frontier Airlines
01.2023 - 01.2025

Catering Assistant Manager, Bartender & Server

The Carriage Inn Restaurant & Catering
01.2019 - 01.2023

Assistant Manager / Key Holder

Charming Charlie
01.2015 - 01.2019

Associate Degree - Photography

Community College of Philadelphia

Business Management Coursework

University of Pittsburgh at Johnstown
Raven Borkowski