Raven Boston
Nike Warehouse
Cordova,TN
5
years of professional experience
Detail-oriented order picker with strong skills in order selection and customer service. Proven ability to optimize processes and ensure timely shipments. Adaptable professional with a solid background in order picking and customer service. Recognized for strong problem-solving skills and maintaining high standards of accuracy and organization in fast-paced environments. Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Work History
Order Picker
3 Years 6 Months- Selected and packed orders for accurate and timely shipment.
- Maintained a clean and organized workspace to support safety compliance.
- Assisted team members in enhancing picking processes.
- Collaborated with team members to optimize picking processes.
- Conducted regular inventory checks to minimize discrepancies.
- Assisted in training new staff on warehouse procedures and equipment use.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
Customer Service Cashier
7 Months- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure efficiency.
- Handled cash and credit transactions with attention to detail and security protocols.
- Collaborated with team members to streamline checkout procedures during peak hours.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Trained new cashiers on operational standards and best practices for service excellence.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Cashier Assistant
3 Months- Assisted customers with transactions and inquiries, ensuring a positive shopping experience.
- Operated cash registers efficiently, processing payments accurately and swiftly.
- Maintained cleanliness and organization of checkout areas, enhancing operational efficiency.
- Collaborated with team members to restock merchandise and manage inventory levels effectively.
- Trained new cashiers on register operations and customer service protocols, fostering team performance.
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
Education
High School Diploma
Skills
Order picking
Order picking and processing
Product picking
Picking accuracy
Customer service
Customer assistance
Cash handling
Problem-solving
Strong customer service
Timeline
Order Picker
Nike Warehouse
02.2023 - 08.2026Read More
Customer Service Cashier
Home Depot
07.2022 - 02.2023Read More
Cashier Assistant
Walmart
09.2021 - 12.2021Read More
Cordova High School
High School Diploma
Read More