Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raven Campbell

Fayetteville

Summary

Data Entry and Customer Service skills. Hardworking, highly motivated, and professional. Eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Data Enrichment Agent

Bold Business
06.2024 - 02.2025
  • Verify client information using online databases, ensuring accuracy and reliability.
  • Review and complete enrichment tasks as trained by the client, maintaining high standards.
  • Conduct data entry, vendor verifications, and follow up with state boards for status updates.
  • Consistently meet deadlines and deliver quality results, demonstrating commitment to professional growth.
  • Enhance data accuracy and completeness, contributing to overall client satisfaction.

Digital Media Specialist

MIDNIGHT ZONE PRODUCTIONS LLC
08.2022 - 01.2025
  • Assisting with video and photo editing using Adobe Creative Cloud Programs
  • Assisting in management of equipment in video studio and field locations
  • Assisting with Social Media Management services for clients such as content creation, creating graphics, copywriting and asset management as needed
  • Content management and organization of client media assets

Remote Customer Service Rep

Maximus
10.2023 - 05.2024
  • Manage inbound calls for Vermont Medicaid program, handling enrollments, terminations, and ID cards.
  • Ensure accurate reporting and coding for Medicare, improving data integrity.
  • Facilitate enrollments and terminations for Market Place Plans, enhancing customer satisfaction.
  • Deliver exceptional customer service, increasing customer loyalty and retention.

Remote Behavioral Health Technician

55 SILVER
06.2023 - 10.2023
  • Ensure client care and well-being during services, fostering a supportive environment.
  • Facilitate communication among staff, clinicians, clients, and families for seamless care coordination.
  • Assist with admissions and conduct patient mental health assessments to provide tailored interventions.
  • Support staff in administering UAs via Zoom and monitor client group meetings for compliance.
  • Collaborate with Program Managers to perform monthly audits and ensure timely documentation

Lab Technician

Web Industries
12.2022 - 05.2023
  • Material Testing & Qualification:Conducting physical and chemical tests on

materials to ensure they meet performance standards and specifications.

  • Assessing material process ability and identifying optimal environmental factors

for successful composite formatting.

Qualifying materials for end-use applications.

  • Data Management and Documentation: Accurately recording and documenting

test results and analysis data.

  • Using scientific instrument software and laboratory database platforms.
  • Ensuring adherence to quality assurance/quality control (QA/QC) protocols.

Floor Staff

REGAL
07.2021 - 05.2023
  • Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher
  • Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies; including
  • Regular and consistent attendance
  • Handling of emergency situations when called upon to do so
  • General cleaning duties; and
  • Compliance with our company dress code
  • Ensuring tickets are sold in accordance with the MPAA rating system and company policy
  • Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
  • Promoting the Regal Crown Club program
  • Operating, preparing and cleaning of all concession related equipment
  • Complying with all local, state and federal food safety laws
  • Abide by all federal and state laws with regards to breaks and/or meal periods
  • Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums
  • Inspecting backpacks and packages when applicable
  • Managing crowd control and assisting guests in finding seats in auditoriums when necessary
  • Enforcement of MPAA rating system
  • Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
  • Answered inbound calls to schedule service and provide product information, enhancing customer satisfaction.
  • Dispatched service technicians efficiently, ensuring timely service delivery.
  • Resolved customer inquiries and complaints, improving overall customer experience.
  • Updated customer records accurately based on interactions, maintaining data integrity.
  • Compiled and sorted data, ensuring accurate and prioritized processing for efficient workflows.
  • Verified and reviewed data entries, maintaining high accuracy and integrity in records.
  • Followed data program techniques to meet entry requirements, enhancing operational efficiency.
  • Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre
  • Perform in-auditorium concession auxiliary sales as directed by management
  • Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
  • Monitoring the cleanliness and operation of theatre vending equipment

Data Entry Clerk

DSV - GLOBAL TRANSPORT AND LOGISTICS
07.2022 - 12.2022
  • Compiled and sorted data, ensuring accurate and prioritized processing for efficient workflows.
  • Verified and reviewed data entries, maintaining high accuracy and integrity in records.
  • Followed data program techniques to meet entry requirements, enhancing operational efficiency.

Cashier

TARGET
01.2022 - 07.2022
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Supported other departments within the store by providing assistance when needed.
  • Assisted customers with locating items throughout the store when needed.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Processed returns and exchanges quickly while ensuring accuracy of store inventory records.
  • Provide excellent customer service by greeting and assisting customers with their purchases.

Education

Bachelor Of Applied Science - BASc - Cinematography And Film/Video, Production

Full Sail University
Winter Park, Florida
04.2022

Skills

  • Hardworking
  • Highly motivated
  • Adaptability
  • Resourcefulness
  • Growth mindset
  • Efficiency
  • Communication
  • Social media management
  • Organization
  • Compliance
  • Problem-solving
  • Training
  • Call center
  • Dispatching
  • Customer inquiries
  • Complaint handling
  • Data entry
  • Data analysis techniques
  • Inventory management
  • Cinematography
  • Film/Video production
  • Client/customer services
  • SUDRC
  • Quality Care
  • Microsoft Teams
  • Microsoft Excel

Certification

SUDRC

Timeline

Data Enrichment Agent

Bold Business
06.2024 - 02.2025

Remote Customer Service Rep

Maximus
10.2023 - 05.2024

Remote Behavioral Health Technician

55 SILVER
06.2023 - 10.2023

Lab Technician

Web Industries
12.2022 - 05.2023

Digital Media Specialist

MIDNIGHT ZONE PRODUCTIONS LLC
08.2022 - 01.2025

Data Entry Clerk

DSV - GLOBAL TRANSPORT AND LOGISTICS
07.2022 - 12.2022

Cashier

TARGET
01.2022 - 07.2022

Floor Staff

REGAL
07.2021 - 05.2023

Bachelor Of Applied Science - BASc - Cinematography And Film/Video, Production

Full Sail University