Raven Caramella
Modesto,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. I have over 5 years of extensive experience in fast-paced retail environments with strengths in inventory management, training and customer service. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Floor Supervisor
IGS Solutions
Modesto, CA
05.2022 - Current
- Ensured compliance with safety regulations and company policies.
- Supervised and evaluated staff performance, providing feedback and guidance as needed.
- Run cycle counts to insure accuracy on all operations.
- Scheduled staff shifts and assigned duties to ensure efficient workflow.
- Resolved customer complaints in a timely and professional manner.
- Provided excellent customer service by responding promptly to inquiries from customers or team members.
- Collaborated with other departments to meet organizational objectives.
- Collaborated with leadership to determine needs and devise improvement plans to reach strategic targets.
Server
Bistro Tupaz
San Jose, California
05.2019 - 03.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Beauty Advisor
Ulta Beauty
Modesto, CA
06.2017 - 04.2019
- Sold prestige makeup, hair and skincare products in a fast-paced environment.
- Provided a positive experience for all guests answering all questions, comments and concerns to the fullest.
- Built new fixtures, displays and merchandizing tables.
- Kept fixers fully stocked and organized efficiently and quickly.
- Evaluated customer skin to determine unique conditions and skin type.
Production Assistant
Freelancers Union
06.2016 - 10.2017
- First point of contact for the director dealing phone calls and appointments.
- Typing, compiling and preparing documents and proposals.
- Managing and organizing set documents for production meetings and appointments.
- Booking and arranging set locations.
- Work with the director to coordinate and supervise production operations.
- Fulfill duties as assigned by the director.
- Oversaw costuming for middle school theatre productions.
- Designed makeup looks for the cast of the productions.
- Applied makeup for productions.
Education
Associate of Arts - Film And Video Production
San Francisco Film School
10-2018
High School Diploma -
Central Valley High School
Skills
- Ambitious
- Driven
- Detail Oriented
- Problem Solving
- Guest Relations
- Retail Store Operations
- Cash Handling Accuracy
Affiliations
- Employee of the Month - IGS Solutions
Timeline
Floor Supervisor
IGS Solutions
05.2022 - Current
Server
Bistro Tupaz
05.2019 - 03.2022
Beauty Advisor
Ulta Beauty
06.2017 - 04.2019
Production Assistant
Freelancers Union
06.2016 - 10.2017
Associate of Arts - Film And Video Production
San Francisco Film School
High School Diploma -
Central Valley High School