Raven Dean
Macon,GA
Summary
Dynamic professional known for adaptability and proactive problem-solving skills, with a strong history of building relationships with clients and team members. Committed to driving team success and delivering positive outcomes through effective collaboration. Core competencies include strategic planning, customer engagement, and performance optimization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SIU Investigator
GEICO, Government Employees Insurance
Macon, GA
10.2022 - Current
- Participated in undercover operations to obtain information from confidential sources.
- Maintained strict confidentiality and discretion in handling sensitive information and investigations.
- Prepared detailed investigative reports and presentations, summarizing findings and recommending actionable steps.
- Conducted comprehensive background checks and due diligence investigations on individuals and entities to mitigate risk.
- Collected and analyzed financial records as part of fraud investigations.
- Analyzed vast amounts of data using forensic accounting methods to uncover hidden assets and fraudulent transactions.
- Conducted interviews with witnesses and suspects to gain information relevant to investigations.
- Testified under oath in administrative hearings and criminal court cases.
- Maintained detailed case log of all cases assigned to monitor progress and completion.
Liability Claims Adjuster II
GEICO, Government Employees Insurance
Macon, GA
07.2021 - 10.2022
- Handle claims dealing with PD Excess, RV Losses, Multi-Vehicle Incidents, Loss of Revenue $25,000 or more, Concurrent Insurance (Pro-Rata Coverage), Subrogation, Lienholder Repo with no known Date of Loss
- Investigated Coverage Issues on Claims (obtain RI's, EUO's "Examination Under Oath", supporting evidence, PR, Video Footage, partnered with SIU, etc), to clear Coverage Issues on active claims
- Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
- Worked closely with repair facilities and contractors to ensure quality repairs for policyholders.
- Assisted in fraud detection and prevention efforts by identifying suspicious claim activities.
- Calculated and authorized payment of claims within designated authority level.
- Drafted reports that documented investigation results, findings, and conclusions regarding liability claims.
- Negotiated settlements with claimants or their representatives in accordance with state laws and insurance polices
- Drafted letters, subpoenas, affidavits, complaints and other legal documents associated with subrogation cases
Assembly Line Production Worker
Frito Lay's Distribution Center
Kathleen, GA
12.2020 - 06.2021
- Maintained accurate records of production output, scrap rates, and other data.
- Stacked finished products onto pallets in preparation for shipment from the facility.
- Built and packaged products to comply with multiple work orders and deadlines.
- Completed team production and productivity level reports for management
- Assisted in unloading incoming shipments by manually lifting items off the truck and placing them onto a pallet.
- Loaded and unloaded trucks, operated depalletizing equipment and maintained neat and orderly warehouse and shipping area.
- Transported products to and from assembly line, loaded assembly line and identified and removed flawed packages.
Inventory Control Specialist
Saddle Creek Logistics
Macon, GA
02.2016 - 11.2020
- Performed cycle counts to track product movement in the warehouse as needed.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Inspected incoming materials for damage.
- Utilized inventory management software for tracking and reporting purposes.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Negotiated with suppliers to secure favorable terms and improve supply chain efficiency.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
Warehouse Forklift Operator
Academy Warehouse 1 Academy Drive Jeffersonville
Jeffersonville, GA
05.2015 - 01.2016
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Reported any issues or discrepancies regarding product quantity or quality to supervisors immediately.
- Boxed, labeled and added shrink wrapping to items.
- Ensured efficient handling of merchandise and products to maintain inventory accuracy.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Inspected product load for accuracy to foster timely and complete delivery.
Education
Business Management
Central Georgia Technical College
Macon, GA05-2026
High School Diploma -
Twiggs County High School
Jeffersonville, GA05-2015
Skills
- Legal Compliance
- Forklift operations
- Report Generation
- Risk Analysis
- Data Entry and Maintenance
- Efficient and Detail-oriented
- Problem Resolution
- Inventory Control
- Customs Compliance Knowledge
- Pallet Jack Operations
- Microsoft Office Expertise
- Call Center Experience
- Time Management
- OSHA Regulations
Certification
License No: 3497236 Effective Date: 02-22-2022 Expiration Date: 01-31-2026
Education and Training
other,true,other
Timeline
SIU Investigator
GEICO, Government Employees Insurance
10.2022 - Current
Liability Claims Adjuster II
GEICO, Government Employees Insurance
07.2021 - 10.2022
Assembly Line Production Worker
Frito Lay's Distribution Center
12.2020 - 06.2021
Inventory Control Specialist
Saddle Creek Logistics
02.2016 - 11.2020
Warehouse Forklift Operator
Academy Warehouse 1 Academy Drive Jeffersonville
05.2015 - 01.2016
License No: 3497236 Effective Date: 02-22-2022 Expiration Date: 01-31-2026
Business Management
Central Georgia Technical College
High School Diploma -
Twiggs County High School
Similar Profiles
Lorena ManningLorena Manning
Claims Specialist at GEICO, Government Employees InsuranceClaims Specialist at GEICO, Government Employees Insurance
Tahmina SakhidadiTahmina Sakhidadi
Claims Service Specialist at GEICO, Government Employees InsuranceClaims Service Specialist at GEICO, Government Employees Insurance
Jamilla HutchinsJamilla Hutchins
Licensed Insurance Representative at GEICO, Government Employees InsuranceLicensed Insurance Representative at GEICO, Government Employees Insurance