Summary
Overview
Work History
Skills
Timeline
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Raven Ellard

Dallas,TX

Summary

Dedicated with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Exceptional problem-solving and multitasking skills with a demonstrated ability to handle challenging situation's. Committed to providing superior customer service and creating a welcoming and enjoyable atmosphere for guests.

Overview

6
6
years of professional experience

Work History

Personal Assistant

Misaotra Beauty
03.2023 - Current
  • Assisted with daily living activities, running errands, and household chores.
  • Maintained professional yet personable relationship with employer by observing social boundaries and standards of privacy and confidentiality.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Hostess/Cafe Shift Lead

Georgie
07.2023 - 12.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Handled guest inquiries request and complaints in a professional and courteous manner
  • Maintain inventory and order supplies as needed
  • Followed orders from head chef to establish productive and timely preparation of meals.


Barista

Barista, Cultivar Coffee Roasting Co
11.2021 - 06.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Proficiency and operating various types of brewing equipment such as grinders, ground control, and espresso machines
  • Took inventory counts to ensure adequate supply levels
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.


Head Hostess

Mot Hai Ba
01.2018 - 08.2019
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Governed dining area with organizational strategies focused on balancing guest and business needs.
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Backed up servers by checking on tables and retrieving items for guests.

Skills

  • Customer Service
  • Organized
  • Emotional Intelligence
  • Critical/ Problem-solving skills
  • Responsibility

Timeline

Hostess/Cafe Shift Lead

Georgie
07.2023 - 12.2023

Personal Assistant

Misaotra Beauty
03.2023 - Current

Barista

Barista, Cultivar Coffee Roasting Co
11.2021 - 06.2023

Head Hostess

Mot Hai Ba
01.2018 - 08.2019

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Raven Ellard