Raven Flores
New Braunfels
Summary
Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.
Overview
7
7
years of professional experience
Work History
Office Administrator
Superior Fence Co San Antonio
San Antonio, TX
06.2025 - Current
- Manage office supplies inventory, ensuring timely restocking and organization.
- Coordinate scheduling and appointments for staff, optimizing daily workflow.
- Assist in preparing reports using Microsoft Office Suite to enhance operational efficiency.
- Maintain electronic filing system, improving document retrieval speed and accuracy.
- Support onboarding process for new employees, facilitating smooth integration into team.
- Respond to client inquiries promptly, enhancing customer satisfaction through effective communication.
Account Service Representative
HD Supply
New Braunfels, TX
09.2023 - 06.2025
- Managed customer inquiries, ensuring prompt and accurate responses to enhance satisfaction.
- Coordinated account updates and maintained detailed records in CRM systems for improved tracking.
- Assisted clients with product selection and service issues, fostering long-term relationships.
- Implemented process improvements that streamlined account management workflows, increasing efficiency.
- Collaborated with cross-functional teams to resolve complex client issues effectively and efficiently.
- Trained new team members on company policies and system usage to ensure consistent service delivery.
Pharmacy Technician
CVS Pharmacy
New Braunfels, TX
10.2021 - 10.2022
- Team with peers, technicians and pharmacists to prioritize and complete orders.
- Create new customer profiles and update demographics, allergies and new medications in pharmacy computer systems.
- Assist pharmacists with clearing high volumes of prescriptions and respond to customer questions.
- Inspect medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Efficiently process cash register transactions for new and refilled prescription orders.
Child Care Provider
Clear Springs Academy
New Braunfels, TX
01.2021 - 08.2021
- Maintained a safe, healthy and comfortable childcare environment.
- Cared for children of various ages and assisted with feeding, dressing and directing activities.
- Assisted children in development of social, communication and problem-solving skills.
- Used positive reinforcement and behavior modeling to instill discipline in children.
Sales Associate
Walmart
AUSTIN, TX
07.2019 - 01.2020
- Responsible for greeting customers, locating products, price checking items, and organizing store shelves and displays.
- Answering customer questions about policies, services and products.
- Stock shelves with merchandise, bin overstock, pulling freight, and setting up new features.
Education
DENTAL ASSISTING CERTIFICATE - Dental Assisting
AUSTIN DENTAL ASSISTING SCHOOL
Round Rock, TX10.2020
High School Diploma - undefined
Gonzales High School
Gonzales, TX06.2019
Skills
- Problem-solving skills
- Schedule and calendar management
- Conduct a positive work environment
- Excellent customer service
- Time management
- Office administration
- Database entry
- Office management
- File organization
- Payroll
- Document management
- Mail handling
Timeline
Office Administrator
Superior Fence Co San Antonio
06.2025 - Current
Account Service Representative
HD Supply
09.2023 - 06.2025
Pharmacy Technician
CVS Pharmacy
10.2021 - 10.2022
Child Care Provider
Clear Springs Academy
01.2021 - 08.2021
Sales Associate
Walmart
07.2019 - 01.2020
High School Diploma - undefined
Gonzales High School
DENTAL ASSISTING CERTIFICATE - Dental Assisting
AUSTIN DENTAL ASSISTING SCHOOL