Raven Garrett
United States
Summary
Organized and dependable candidate who thrives on learning new skills quickly, and approaches challenges with flexibility and openness. Superior work ethic, with excellent communication, multitasking, and prioritization skills. Dedicated worker who is motivated and quality-minded. Committed to leveraging adaptability and fostering positive customer experiences.
Overview
8
8
years of professional experience
Work History
Seasonal Wellness Associate
Pharmacann
Colorado, United States
06.2024 - 01.2025
- Guided customers in choosing wellness products, enhancing satisfaction, and fostering loyalty.
- Resolved customer inquiries effectively, boosting positive feedback, and repeat visits.
- Utilized product knowledge to educate clients, leading to informed purchasing decisions.
- Cultivated customer relationships, enhancing wellness product knowledge.
- Provided tailored recommendations, boosting
client satisfaction and repeat visits. - Streamlined checkout process, reducing wait times, and enhancing customer experience. Contributed to improved store ratings and customer retention.
Temp Leasing Agent
Premier Placements
Georgia, United States
11.2020 - 05.2024
- Welcome clients, explain rental terms, and address inquiries with clarity.
- Guide clients through lease agreements, ensuring understanding and compliance.
- Prepare and finalize lease documents, securing signatures and initial payments.
- Resolve tenant disputes effectively using strong communication and lease knowledge.
- Deliver exceptional customer service, addressing concerns and showcasing properties.
Front Desk Lead
Massage Envy
Georgia, United States
01.2019 - 05.2024
- Lead front desk operations, enhancing client interactions, and satisfaction.
- Managed scheduling software, ensuring efficient client bookings.
- Handled cash transactions with precision, maintaining accurate records.
- Resolved customer inquiries, boosting satisfaction and retention.
- Created a welcoming environment for clients, contributing to positive experiences and repeat business.
- Provided crucial administrative support, enabling therapists to focus on treatments.
Remote Specialist
Apple
Atlanta, GA
01.2017 - 01.2019
- Resolved customer inquiries for Apple iOS devices, improving satisfaction and retention.
- Managed diverse customer service tasks, ensuring efficient issue resolution.
- Investigated and addressed complaints promptly, enhancing customer trust.
- Documented interactions to track and solve issues, boosting service quality.
- Engaged with customers effectively, fostering positive relationships.
- Meticulously documented customer interactions, creating a comprehensive knowledge base that improved team-wide problem-solving capabilities.
Education
Gwinnett Technical College -
Interior Design And Graphic Design
Psychology And Social WorkSkills
- Adaptability
- Tech savvy
- Problem-Solving Skills
- Team Work
- Organization
- CRM
- Communication
- Multitasking
- Email and telephone decorum
- Listening skills
- Positive Attitude
- Time Management
- Patience
- Cash and Card Transactions
Volunteer Experience
Animal Wildlife Rescue, Holistic Care, Natural Therapeutics, Reiki and Chakra Healing
Timeline
Seasonal Wellness Associate
Pharmacann
06.2024 - 01.2025
Temp Leasing Agent
Premier Placements
11.2020 - 05.2024
Front Desk Lead
Massage Envy
01.2019 - 05.2024
Remote Specialist
Apple
01.2017 - 01.2019
Gwinnett Technical College -
Interior Design And Graphic Design
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