Summary
Overview
Work History
Education
Skills
Timeline
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Raven Hardin

Winter Garden,FL

Summary

Dynamic professional with a proven track record at Walt Disney Company, adept in photo editing and digital photography, coupled with exceptional time management and communication skills. Excelled in delivering high-quality images under tight deadlines and fostering strong relationships, significantly enhancing customer satisfaction and team success. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Photographer

Walt Disney Company
08.2023 - Current
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Took photos from different angles and perspectives to capture perfect images.

Front Desk Receptionist

Henderson State University
01.2021 - 12.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Resident Experience Specialist

American Campus Communities
03.2023 - 08.2023
  • Developed strong relationships with residents, leading to increased trust .
  • Aligned team objectives with organizational goals, resulting in an increased level of overall success and employee engagement..
  • Participate in a Shift Lead rotation with the responsibility of ensuring tasks assigned by management are being completed on each shift by fellow RESs and CAs and communicating status to management appropriately.
  • Understand, support, and abide by all American Campus Communities policies and procedures while providing unparalleled customer service and respect for residents.

Customer Service Specialist

Best Buy
06.2018 - 01.2021
  • Developed rapport with customers, fostering long-term relationships and repeat business.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.
  • Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
  • Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
  • Managed high call volume while maintaining a courteous and professional demeanor.

Education

Bachelor of Science - Tourism And Travel Management

Henderson State University
Arkadelphia, AR
12.2023

High School Diploma -

Maumelle High School
Maumelle, AR
05.2013

Skills

  • Photo editing
  • Adobe Photoshop
  • Video Editing
  • Digital Photography
  • Time Management
  • Team Player
  • Activity Planning
  • CPR Certified
  • Self-awareness
  • Influencing Others
  • Strong Communication
  • Critical Thinking and Problem Solving

Timeline

Photographer

Walt Disney Company
08.2023 - Current

Resident Experience Specialist

American Campus Communities
03.2023 - 08.2023

Front Desk Receptionist

Henderson State University
01.2021 - 12.2023

Customer Service Specialist

Best Buy
06.2018 - 01.2021

Bachelor of Science - Tourism And Travel Management

Henderson State University

High School Diploma -

Maumelle High School

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Raven Hardin