Raven Hayes
Milwaukee,WI
Summary
Phlebotomist with excellent communication skills, as evidenced by 11 plus years of healthcare experience.
Overview
18
18
years of professional experience
Work History
Phlebotomy Technician
LabCorp
Mequon, WI
03.2025 - Current
- Collected and processed blood specimens following strict safety protocols and quality assurance standards.
- Performed venipunctures and capillary punctures with precision to ensure patient comfort and specimen integrity.
- Maintained accurate records of patient information and procedures in electronic health record systems.
- Collaborated with healthcare teams to support patient care initiatives and improve service delivery efficiency.
Caregiver
iLIFE
Milwaukee, WI
05.2011 - Current
- Perform various services and routine technical duties to provide comfort, care and safety of the patient.
- Made appointments for clients and accompanied them to them.
- Increased patient satisfaction by assisting people with personal tasks like dressing and walking.
- Supported daily living activities by assisting with hygiene, [Task], and household chores.
Phlebotomy Technician
Aurora Health Center
Wauwatosa, WI
08.2017 - 03.2023
- Collecting blood specimens using venous and capillary techniques
- Label vials with patients names and dates
- Proper patient identification
- Processing and batching
- Transport all specimens samples to nearby laboratory
- Working with a large number of patients varying in age and health status
Saleswoman
Barefeet shoes
Milwaukee, WI
11.2007 - 04.2011
- Interface directly with customers to provide great assistance
- Maintain an accurate cash register and handle customer complaints
- Control all daily functions of store activity to ensure equality customer service
- Train new team members on current and correct procedures
Education
Medical Assisting - Medical assisting
Sandford-Brown college
West Allis, WI01.2011
Skills
- Phlebotomy knowledge
- Working quickly
- Multitasking
- Collecting blood using proper techniques and protocol
- Lab equipment maintenance
- Dependable, goal oriented individual with accelerated learning ability
- Medical terminology
Timeline
Phlebotomy Technician
LabCorp
03.2025 - Current
Phlebotomy Technician
Aurora Health Center
08.2017 - 03.2023
Caregiver
iLIFE
05.2011 - Current
Saleswoman
Barefeet shoes
11.2007 - 04.2011
Medical Assisting - Medical assisting
Sandford-Brown college