Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raven Johnson

Dallas,TX

Summary

Dedicated and recently graduated Public Health professional with a Bachelor's of Science degree, equipped with a strong problem-solving mindset and a passion for helping clients achieve their goals. A strategic thinker with a proven track record of analyzing complex issues and developing effective solutions. Skilled in collaborating with diverse teams to implement innovative strategies and initiatives that promote community health and well-being. A strong communicator with exceptional interpersonal skills, capable of building rapport with clients, stakeholders, and team members. Committed to making a positive impact on public health outcomes through evidence-based approaches and a client-centered approach. Ready to contribute expertise, enthusiasm, and a results-driven mindset to an organization focused on creating healthier communities.

Overview

9
9
years of professional experience

Work History

Account Coordinator

AssuredPartners
05.2023 - Current
  • Expert strategist and project advancement
  • Liaised with internal teams and clients to provide pre-and post service
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Licensed insurance and claims professional

Claim Specialist

State Farm
04.2022 - 04.2023
  • I exercise a calculated and methodical approach to problem solving
  • I am independently motivated, yet I appreciate working in team environments that promote collaboration and diverse ideas
  • Additionally, I am knowledgeable in emotional intelligence and effective communication with proficiency in SaaS systems.

Property & Casualty Agent

Liberty Mutual
04.2021 - 04.2022
  • Educated clients on insurance policies and procedures.
  • Analyzed customer needs to provide customized insurance solutions.
  • Met with customers to provide information about available products and policies.
  • Calculated premiums and established payment methods for sales.

Intake Specialist: Prior Authorization

CVS Caremark
05.2020 - 04.2021
  • Assessed clients' needs and determined eligibility for specialty pharmacy intake services.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.

Store Front Cashier

CVS Pharmacy
06.2015 - 04.2020
  • Supported front end procedures to keep items well-stocked to prevent shrinkage.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Processed exchanges and returns by processing them in company database.

Education

Bachelor of Science - Public Health

Sam Houston State University
Huntsville, TX
12.2023

Skills

  • Client-Centered
  • Problem Solving Strategist
  • Account Oversight and Logistics
  • Research Expertise
  • Administrative Management
  • Team Building

Timeline

Account Coordinator

AssuredPartners
05.2023 - Current

Claim Specialist

State Farm
04.2022 - 04.2023

Property & Casualty Agent

Liberty Mutual
04.2021 - 04.2022

Intake Specialist: Prior Authorization

CVS Caremark
05.2020 - 04.2021

Store Front Cashier

CVS Pharmacy
06.2015 - 04.2020

Bachelor of Science - Public Health

Sam Houston State University
Raven Johnson