Raven Jones
Washington,D.C.
Summary
A dedicated and focused Business Administration undergrad with a strong background in customer service and administrative support. Professional, self-motivated, detail-oriented and strong work ethic. Able to quickly adapt to new work environments and has demonstrated the ability to multi-task. Enthusiastic about contributing to and supporting organizational excellence. Currently seeking a role that will leverage my knowledge and expand my professional skillset.
Overview
3
3
years of professional experience
Work History
Human Resources Officer
LHH Recruitment Solutions/ Edelman Consulting
Washington, D.C.
02.2022 - Current
- I independently handled multiple actions, characterized by answering phones, referring calls to the appropriate personnel, preparing detailed requests, and following up on pending requests or required actions.
- Additionally, I assemble and organize tax files, ensuring all are uniform, along with data analysis projects, the use of classified documentation, and converting providers like ADP to Workday. Updating all systems. Private clients, executives, and more.
- Along with scanning and photocopying confidential documents, and keeping records up to date.
- Lastly, always maintain supervisors' and executives' calendars for appointments, meetings, and conferences.
Senior Bookseller
Howard University/ Georgetown Law Barnes and Noble
Washington, D.C.
11.2023 - 12.2024
- As a Senior bookseller, I Identify key titles to tailor and localize assortments for the customer/ Student
- At the same time, Engaging with our customers by having great conversations, and using my book knowledge to connect them with the right products for their needs
- Furthermore, I leverage key campaigns, such as our monthly picks, pre-orders, inventory, and audits, to hand-sell. While working with classified documents and tons of money handling distributions alongside DFS.
- All while modeling high-expectation behaviors to ensure compliance with all company policies and procedures, and to ensure a vibrant bookstore through the execution of bookstore basics, showing a commitment to presentation, commerciality, section detail, localization, and a sense of theater.
Financial Literacy Facilitator Intern
Department of Insurance Securities and Banking (DISB)
Washington, D.C.
05.2023 - 09.2023
- DISB offers the opportunity for law and college students to obtain meaningful experiences through different bureaus of the Department
- The Department offers students with an opportunity to build valuable legal and professional skills in research, writing, and advocacy, while learning about different areas of DISB's work, such as financial services law and policy (e.g., insurance, securities and banking), litigation, regulatory matters, employment and privacy law, contracts, and more
Operations Assistant Intern
DC Preparatory Academy
Washington, D.C.
08.2021 - 02.2022
- Assisted campus operations team with day-to-day school functions including front desk management, family communication, and other general office support
- Independently, I was able to research, capture data, and work closely with different team members to add new skill sets
- I worked closely with the Operations Manager to support the weekly campus-wide COVID-19 asymptomatic testing program
- All while managing inventory levels, ingredient and material requirements, transportation operations for students, and personnel systems, as well as planning production schedules and distribution patterns
Education
Bachelor of Professional Studies - Business Administration
Trinity Washington University
High School Diploma -
Calvin Coolidge High School
Skills
- Strong verbal and written interpersonal communication skills
- Adept in social media utilization
- Proficient with ADP
- Microsoft Office Suite
- Google Office Suite
- Software Solutions
- Proficient Excel skills
- Windows Proficient
- Inserts/Graphs/Pivot Tables
- Oracle Primavera
- Coachable
- Ability to Multi task under pressure
- Eager to Learn
- BLS Certification
Programs
College Bound Student Mentee Program, Washington, D.C., 01/01/17, Present
Timeline
Senior Bookseller
Howard University/ Georgetown Law Barnes and Noble
11.2023 - 12.2024
Financial Literacy Facilitator Intern
Department of Insurance Securities and Banking (DISB)
05.2023 - 09.2023
Human Resources Officer
LHH Recruitment Solutions/ Edelman Consulting
02.2022 - Current
Operations Assistant Intern
DC Preparatory Academy
08.2021 - 02.2022
Bachelor of Professional Studies - Business Administration
Trinity Washington University
High School Diploma -
Calvin Coolidge High School
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