Raven Lambke-Daniel

Ecommerce Clerk

King Soopers

11.2020 - Current

Interacted with customers by phone, email, or in-person to provide information.
Monitored office supplies and made arrangements for restocking of low-stock items.
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Assisted customers by answering questions and fulfilling requests.
Connected with customers to support positive transaction experiences and address service concerns.
Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
Operated POS terminals and cash drawer balancing.
Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
Answered constant flow of customer calls with minimal wait times.