Raven Lora
The Bronx,NY
Summary
Attentive, efficient and detailed oriented,Certified Medical Assistant with extensive management experience. Exceptionally organized and highly motivated with 4+ years of experience in providing compassionate and meticulous patient care. Adept at leading andmanaging multiple responsibilities in a fast paced environment
Overview
5
5
years of professional experience
Work History
Clinical Coordinator M.A
Mount Sinai Health System
New York, NY
11.2023 - Current
- Managed a team of 10+, facilitated lunches & breaks, assigned rooms for providers
- Facilitated communication between patients, family members, physicians, other healthcare providers, insurance companies.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Cleaned and maintained medical equipment following procedures and standards.
Medical Office Coordinator
Pelvic Rehabilitation medicine
New York, NY
08.2021 - 05.2023
- Assisted with scheduling appointments for physicians and specialists in accordance with their availability.
- Ordered medical supplies as needed to keep inventory stocked
- Oversee practice operations and business functions in an accurate and
- timely manner
- Establish and implement new procedures to streamline office efficiency;
- coordinate staff schedules and Team meetings
- Prepare and discuss financial plans with each patient for full transparency
- of Out of Network Benefits and Fees
- Ensure all reports are done & KPI goals are met
- Prepared treatment rooms for patients by cleaning surfaces and restocking
- supplies.
- Responded to patient callbacks and phone-in prescription refill requests.
- Assessed, documented and monitored vital signs for patients within
- outpatient setting.
- Maintained inventory, vaccination and product expiration logs to record
- updated documentation for tracking purposes.
- Conducted insurance verification and pre-certification and pre-
- authorization functions.
Senior Medical Assistant
City MD
New York, NY
03.2019 - 09.2021
- Perform patient services such as phlebotomy, obtaining EKG's, collecting
- and processing specimens, applying bandages/splints as well as perform
- patient vital signs and Rapid Point of Care Tests
- Ensuring Department of Health (DOH) compliance of site lab and exam
- rooms such as logbook maintenance, checking for expired medications and
- supplies, proper handling of specimen etc
- Ensuring the site is fully stocked with supplies
- Training other Medical Assistant
- Medical scribing
Education
BBA - HealthCare Administration Management
Metropolitan College of New York
New York, NY05-2020
Associate of Science - Medical Assisting
Mandl School of The Allied Health
New York, NY12-2018
Skills
- Multidisciplinary team collaboration
- Process Improvements
- Progress Monitoring
- EKG
- Phlebotomy
- Anatomy & Medical Terminology Knowledge
- Customer Service
- Patient Care
- Healthcare Management
- Administrative assistance
- Compliance with regulatory guidelines
- Clinical Supervision
- Staff Scheduling
Timeline
Clinical Coordinator M.A
Mount Sinai Health System
11.2023 - Current
Medical Office Coordinator
Pelvic Rehabilitation medicine
08.2021 - 05.2023
Senior Medical Assistant
City MD
03.2019 - 09.2021
BBA - HealthCare Administration Management
Metropolitan College of New York
Associate of Science - Medical Assisting
Mandl School of The Allied Health