Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raven Mckinnie

Fairbanks,AK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Open Arms CDC

Open Arms Child Development
06.2021 - 05.2023
  • Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Promoted good behavior with positive reinforcement methods.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Encouraged children to develop healthy social and emotional skills.
  • Utilized positive reinforcement techniques to encourage good behavior.

Independent Contractor

Arise Virtual Solutions Inc.
11.2018 - 05.2019
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Responded to customer calls and emails to answer questions about products and services.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Addressed customer account discrepancies and concerns.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Sr. Store Associate

AAFES
07.2015 - 04.2016
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Completed inventory accounts to keep records current and promote accurate ordering.

Education

No Degree -

The University of Tennessee - Martin
Martin, TN
07.2020

No Degree - Administrative Assistance

Career Step
Lehi, UT
09.2016

No Degree - Nursing

Fairbanks CTC
Fairbanks, AK
05.2015

High School Diploma -

Bolivar Central High
Bolivar, TN
05.2013

Skills

  • Health Code Standards
  • Organize Inventory
  • Customer Interaction
  • Store Appearance
  • Sanitation Procedures
  • Salesforce Software
  • Cash Register Operations
  • Customer Inquiries
  • Credit Card Handling

Timeline

Open Arms CDC

Open Arms Child Development
06.2021 - 05.2023

Independent Contractor

Arise Virtual Solutions Inc.
11.2018 - 05.2019

Sr. Store Associate

AAFES
07.2015 - 04.2016

No Degree -

The University of Tennessee - Martin

No Degree - Administrative Assistance

Career Step

No Degree - Nursing

Fairbanks CTC

High School Diploma -

Bolivar Central High

Similar Profiles

CREATE PROFILE
Raven Mckinnie