Raven Murphy
Port Allen,LA
Summary
Motivated and adaptable college student with 3+ years of customer-facing experience in fast-paced restaurant environments. Passionate about delivering excellent service and seeking part-time opportunities to grow communication and team-building skills.
Overview
6
6
years of professional experience
Work History
Hostess/ Waitress
Not Your Mamas Café and Tavern
05.2023 - Current
- Greeted customers promptly upon entry and managed seating efficiently.
- Took and placed food and drink orders accurately.
- Maintain cleanliness and organization of workstations.
- Adapt to fast-paced shifts and peak dining hours.
- Execute opening and closing procedures per supervisor standards.
- Took reservations and to-go orders by phone, answered customer questions, and informed customers of accurate wait times.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Backed up servers by checking on tables and retrieving items for guests.
Cashier/Customer Service
Sam's Southern Eatery
08.2019 - 11.2019
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Developed and maintained positive relationships with customers to enhance service.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Education
Bachelor of Science - Psychology Major
University of New Orleans
New Orleans, LA05-2026
High School Diploma -
Port Allen High School
Port Allen, LA05.2022
Skills
- Seating coordination
- Dining area maintenance
- Guest complaint resolution
- Dining room management
- Table bussing
- Server support
- Beverage preparation
- Positive and professional
- Greeting guests
- Check payment processing
Timeline
Hostess/ Waitress
Not Your Mamas Café and Tavern
05.2023 - Current
Cashier/Customer Service
Sam's Southern Eatery
08.2019 - 11.2019
Bachelor of Science - Psychology Major
University of New Orleans
High School Diploma -
Port Allen High School
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