Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raven Newman

Philadelphia,PA

Summary

I am highly experienced in customer service, as well as problem resolution. I am very adapting to situations that may arise, as well as being very team oriented. I am always efficient in completing task at hand and task that may arise throughout the day. An overall hardworking team played who is always ready to serve.

Overview

3
3
years of professional experience

Work History

Assistant

Clearhouse Event Space
09.2020 - 08.2021
  • Supported business growth by assisting in marketing campaigns and coordinating events.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.

Customer Service Representative

Walgreens
08.2021 - 06.2022
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Health Aide

Lincoln Healthcare
01.2023 - 08.2023
  • Improved patient comfort by providing attentive and compassionate care.
  • Promoted patient safety through diligent adherence to infection control protocols and fall prevention strategies.
  • Provided emotional support during difficult times, fostering trust and positive relationships with patients.
  • Performed housekeeping tasks for a clean living environment conducive to healing.
  • Monitored patient condition by observing physical and mental condition, intake and output and exercise.

Education

Bachelor of Arts - Biology

Widener University
Chester, PA
05.2027

Skills

  • Adaptability and Flexibility
  • Multitasking Abilities
  • Excellent Communication
  • Complaint resolution
  • Product Knowledge
  • Critical Thinking
  • Problem-solving abilities
  • Money handling abilities

Timeline

Health Aide

Lincoln Healthcare
01.2023 - 08.2023

Customer Service Representative

Walgreens
08.2021 - 06.2022

Assistant

Clearhouse Event Space
09.2020 - 08.2021

Bachelor of Arts - Biology

Widener University

Similar Profiles

CREATE PROFILE
Raven Newman