Raven North
Walterboro,SC
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
5
5
years of professional experience
Work History
Services Technician
United States Air Force Reserve
10.2018 - Current
- Manages and directs Force Support programs, operations, and retail operations.
- Supervises and works in appropriated fund (APF) food service activities; lodging activities; recreation, fitness and sports programs; mortuary affairs programs; honor guard teams; protocol operations, missile alert facilities, and Force Support readiness programs.
- Liaised with internal departments to optimize productivity and efficiency.
- Improves work methods and procedures to ensure economic operation and customer satisfaction.
ROTC Instructor
Colleton County High School
11.2022 - 06.2023
- Modified lessons and prescribed 3- or 4-year Naval Science curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Instructed in military drill.
- Maintained financial accounts for operating budget.
Command, Control, and Communication (C3)
United States Airforce
06.2021 - 02.2022
- Tracked and conducted notifications related to overseas contingency operations, current deaths, and natural disasters from start to finish.
- Generated initial and follow-up notifications for all Human Remains Missions to both internal and external organizations that support DTs.
- Comforted family members, offered attentive listening and high level of emotional support.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Associate of Science -
University of South Carolina - Salk
Walterboro, SC12.2022
High School Diploma -
Colleton County High School
Walterboro, SC06.2018
Skills
- Preventive Maintenance
- Cross-functional Collaboration
- Project Management
- Public Relations
- Budgeting and Allocation
- Risk Management
- Adaptability and Flexibility
- Quality Assurance
Training
May 2019 Basic Military Training, Lackland TX
June 2019 Service Course, Fort Lee, VA
Oct 2022 Airmen Leadership School by Residence
Awards And Decorations.
Air and Space Achievement Medal
Air Reserve Forces Meritorious Service Medal
National Defense Service Medal
Air and Space Longevity Service Award
Timeline
ROTC Instructor
Colleton County High School
11.2022 - 06.2023
Command, Control, and Communication (C3)
United States Airforce
06.2021 - 02.2022
Services Technician
United States Air Force Reserve
10.2018 - Current
Associate of Science -
University of South Carolina - Salk
High School Diploma -
Colleton County High School
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