Summary
Overview
Work History
Education
Skills
Timeline
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Raven Oliphint

Clanton,AL

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at The Dive Cajun Restaurant. Proven ability to manage high-volume dining environments while ensuring safe food handling and accurate cash transactions. Committed to enhancing guest experiences and fostering loyalty through attentive service and effective sales techniques.

Overview

13
13
years of professional experience

Work History

Server/Bartender

The Dive Cajun Restaurant
04.2025 - Current
  • Engaged with customers to enhance their dining experience through attentive service.
  • Supported team members in setting up for events and special occasions.
  • Followed food safety protocols to maintain a safe dining environment.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Crafted and served diverse cocktails while ensuring exceptional customer satisfaction.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Sales Associate

Pharoah Vape & Phone Repair
01.2025 - 03.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
  • Maintained organized merchandise displays, contributing to store aesthetics and customer engagement.
  • Collaborated with team members to meet daily sales targets and improve service quality.
  • Managed inventory levels by restocking shelves and conducting regular stock checks.
  • Engaged with customers to build rapport and loyalty.

Warehouse Supervisor

Logic Staffing
02.2024 - 11.2024
  • Oversaw daily warehouse operations, ensuring compliance with safety protocols and efficient workflow.
  • Trained new staff on equipment usage and best practices for inventory management.
  • Managed stock levels through regular audits, maintaining accurate inventory records.
  • Coordinated shipping and receiving schedules to optimize delivery timelines.
  • Supervised warehouse operations by managing employees during shifts.

Bar Server

The Green Door
02.2023 - 12.2023
  • Delivered exceptional customer service in high-volume bar environment.
  • Managed drink orders efficiently and accurately to enhance guest satisfaction.
  • Trained new staff on beverage preparation and service protocols.
  • Maintained cleanliness and organization of bar area to ensure compliance with health standards.
  • Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
  • Safeguarded patron well-being by monitoring alcohol consumption levels and arranging alternative transportation when necessary.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy hours.

Server

Wes's Burger Shack
01.2022 - 08.2023
  • Delivered exceptional customer service, ensuring positive dining experiences and repeat patronage.
  • Collaborated with kitchen staff to coordinate timely food preparation and delivery.
  • Managed multiple tables efficiently, prioritizing guest needs and maintaining high service standards.
  • Trained new servers on menu knowledge, service techniques, and restaurant procedures.
  • Upsold menu items effectively, contributing to increased sales during peak hours.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.

Clinical Support Staff Member

Prosperity Wellness Center
01.2013 - 11.2016
  • Assisted healthcare professionals with patient intake and documentation processes.
  • Coordinated scheduling of appointments, ensuring efficient use of resources and time management.
  • Implemented electronic health record updates to improve accessibility and accuracy of patient information.
  • Streamlined communication between departments to enhance workflow and patient care quality.
  • Managed patient inquiries, providing accurate information while maintaining confidentiality and professionalism.
  • Performed routine office tasks necessary for office operation and presentation.
  • Ensured accurate documentation of patient information by meticulously updating electronic health records.
  • Took and recorded patients' vital signs, documenting in medical charts.
  • Monitored patient progress and reported changes to healthcare professionals.
  • Transported patients to and from appointments, assisting with getting in and out of vehicles.

Education

High School Diploma -

Gates High School
Tacoma, WA
03-2013

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Positive and professional
  • Memory retention
  • Safe food handling
  • High volume dining
  • Sales techniques

Timeline

Server/Bartender

The Dive Cajun Restaurant
04.2025 - Current

Sales Associate

Pharoah Vape & Phone Repair
01.2025 - 03.2025

Warehouse Supervisor

Logic Staffing
02.2024 - 11.2024

Bar Server

The Green Door
02.2023 - 12.2023

Server

Wes's Burger Shack
01.2022 - 08.2023

Clinical Support Staff Member

Prosperity Wellness Center
01.2013 - 11.2016

High School Diploma -

Gates High School