Raven Ortiz
Kea‘au,HI
Summary
Dynamic professional with experience as a Dispatcher at East Coast Towing, skilled in optimizing operations and enhancing client satisfaction. Demonstrated safety awareness and attention to detail while managing driver assignments. Proven ability to implement process improvements, significantly reducing wait times and ensuring efficient service delivery. Eager to learn and contribute to team success.
Overview
4
4
years of professional experience
Work History
Laborer
Iron Horse Water Hauling
12.2022 - Current
- Operated water hauling equipment safely and efficiently, ensuring timely delivery to clients.
- Assisted in maintaining equipment, performing routine checks, and reporting issues promptly.
- Collaborated with team members to optimize loading and unloading processes for water transport.
- Monitored transportation routes and schedules to enhance efficiency and minimize delays.
Dispatcher
East Coast Towing
12.2021 - 11.2022
- Coordinated towing operations to ensure timely vehicle retrieval and client satisfaction.
- Monitored communication systems for efficient dispatching of tow trucks across service areas.
- Managed driver assignments based on proximity and availability to optimize response times.
- Implemented process improvements that enhanced operational efficiency and reduced wait times.
Education
GED -
Waiākea High School
HiloSkills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
Timeline
Laborer
Iron Horse Water Hauling
12.2022 - Current
Dispatcher
East Coast Towing
12.2021 - 11.2022
GED -
Waiākea High School