Raven Paolucci

Delivers effective customer service and administrative support in a busy family practice office, handling a patient intake of 50 plus patients daily. Responds to phone calls, schedule appointments, retrieve and send medical records from doctor to doctor, and law firms. Assisted in the development of referral processes and procedures. Developed relationships with key stakeholders within the healthcare system to facilitate effective referrals. Resolved conflicts between referring physicians and receiving providers. Monitored patient progress throughout the referral process. Authorized medical visits, surgeries, and medical patient needs with insurance companies. Assists physician with patient care by taking vital signs, patient history, and preparing patients for examinations.

Assisted VPK classroom teacher in developing and implementing lesson plans. Lead teacher school-age summer program. Provided individualized instruction to students who needed additional assistance. Supervised small group activities. Helped maintain a safe and orderly learning environment. Collaborated with other staff members to ensure student success. CPR certified. DCF certifed.

Assisted with daily tasks such as dressing, bathing, and feeding children. Provided transportation for school, doctor's appointments. Helped maintain a clean living space, and a safe environment. Shopped, planned, prepared nutritional meals for the family according to dietary requirements. Developed strong relationships with parents and children while providing emotional support.