Raven Parrish
Warren,MI
Summary
Experienced Medical Receptionist with a strong background in coordinating medical records, managing supplies, and handling multi-line phone systems in fast-paced medical environments. Proficient in transcribing and faxing orders, scanning records, and organizing various forms to ensure smooth workflow and efficient operations. Computer-savvy and well-organized, with a focus on accurate data entry and effective file management.
Overview
6
6
years of professional experience
Work History
Unit Clerk
Children's Hospital of Michigan
02.2019 - Current
- Managed incoming calls for up to 7 units, ensuring accurate message-taking for healthcare staff.
- Responded promptly to diverse patient inquiries and issues, providing knowledgeable assistance to address concerns efficiently.
- Prepared admissions charts and scanned records to maintain organized and accessible patient information.
- Arranged patient discharges and coordinated transportation for smooth transitions.
- Collaborated with healthcare teams to optimize productivity and enhance patient care services.
Front Desk Coordinator/Shockwave and Laser Therapy Technician
Specialty Medical Center
01.2023 - 05.2024
- Answered phone calls, addressing patient inquiries and scheduling appointments.
- Checked patients in and out, ensuring accurate demographic and insurance information.
- Verified insurance coverage and processed insurance claims.
- Scheduled appointments and arranged transportation for patients as needed.
- Managed faxing and scanning of documents, maintaining organized records.
- Operated and maintained shockwave and laser equipment for therapeutic treatments.
- Assisted with medical records management and billing tasks.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
Warehouse Associate
Amazon
10.2018 - 02.2019
- Utilized hand-held devices and computer systems to record and monitor inventory levels, conducting regular audits to identify and address inaccuracies.
- Assembled and packed over 200 items daily for shipment, ensuring accurate order fulfillment and timely delivery.
- Safely operated around moving machinery, adhering to workplace safety protocols and standards.
- Strategically placed incoming inventory in optimal storage locations to maintain accuracy and facilitate easy retrieval.
Education
Bachelor of Science - Business Administration
Ferris State University
Big Rapids, MI05.2021
Wayne County Communication College District
Detroit, MI05.2019
Skills
- Multitasking Abilities: Proficient in managing multiple tasks and priorities simultaneously, ensuring efficiency and productivity in a fast-paced environment
- Customer Service: Experienced in providing exceptional customer service, addressing inquiries, and resolving issues promptly and courteously
- Clerical Support: Skilled in performing various clerical tasks, including data entry, filing, and document preparation, to support smooth office operations
- Administrative Support: Demonstrated ability to provide comprehensive administrative support, including scheduling appointments, coordinating meetings, and handling correspondence
- Creativity: Innovative thinker with a creative mindset, capable of generating new ideas and solutions to overcome challenges and improve processes
- Leadership: Effective leader with the ability to motivate and guide team members toward common goals, fostering collaboration and excellence in performance
- Conflict Resolution: Skilled in resolving conflicts and mediating disputes in a fair and constructive manner, promoting positive relationships and teamwork
- Communication: Strong verbal and written communication skills, enabling clear and effective interaction with colleagues, clients, and stakeholders
- Organizational Skills: Highly organized with meticulous attention to detail, adept at prioritizing tasks, managing time efficiently, and maintaining orderly systems
- Computer Skills: Proficient in using Microsoft Office suite for document creation and data analysis, as well as Adobe Creative Suite for graphic design and multimedia editing
Affiliations
Member of Delta Sigma Pi Professional Business Fraternity
Timeline
Front Desk Coordinator/Shockwave and Laser Therapy Technician
Specialty Medical Center
01.2023 - 05.2024
Unit Clerk
Children's Hospital of Michigan
02.2019 - Current
Warehouse Associate
Amazon
10.2018 - 02.2019
Bachelor of Science - Business Administration
Ferris State University
Wayne County Communication College District
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