Raven Parson
Memphis
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
21
21
years of professional experience
Work History
Utilization Review Administrative Assistant
Regional One Health Medical Center
09.2024 - Current
- Scanning denials in the EHR system.
- Sending notifications to the team via microsoft team.
- Management of incoming faxes.
- Triaging inbound calls.
- Scheduling Physician Peer to Peer Reviews
- Reviewing point of entry Patient to Revenue Cycle worklist.
- Administrative support and document management.
- Additional administrative duties.
- Knowledgeable of Availty.
Patient Access Representative Led/Bed Control Coordinator
Regional One Health Medical Center
05.2016 - 09.2024
- Duties include admitting/discharging Patients.
- Verifying insurance eligibility, collecting ER copays.
- Interviewing when necessary at bedside.
- Activates the process for Patient holding in ER,Trauma and Burn for Inpatient status.
- Receiving PSO looked up in Cerner.
- Assist with coordination of Direct Admits.
- Keep track of downgrades/upgrades on Nursing Units.
- Ensure proper placement of Patients in bed according to Medical necessity.
- Keep track of Census, bed availability, Inmates to include proper turnover and Patient flow.
- Receive Shock Traumas, Burns admissions through Med Communications.
- Maintain and provide knowledge of policies and procedures. pertaining to registration to Registrar Clerks, as team lead to ensure smooth operation of daily activities.
- Maintain clerical duties and secretarial task.
Office Coordinator
Alliance HealthCare Services
08.2009 - 05.2017
- Front desk scheduling/rescheduling appointments.
- Verified Insurance at time of visit to ensure active coverage.
- Collect copays/assist with uninsured with sliding fee scale.
- Behavior Health Intake Coordinator.
- Knowledgeable of Insurance sites.
Medical Assistant
Ramesh C. Gupta, M.D.
01.2004 - 12.2005
- Checking in Patient frontdesk
- Assisting Nurse with preparing Patient for exam.
- Routine vitals.
- Reporting and recording Patients history summary.
- Pulling/filling charts.
- Any other duties assigned.
Education
Associate of Applied Science - Medical Administration
Southwest Tennessee Community College
Memphis, TN01.2002
Skills
- System updates
- Healthcare billing
- Organizing charts
- Coordinating paperwork
- Reviewing patient information
- Patient Care
- Interpreting physician orders
- Checking in patients
- Verifying insurance
- Team building
- Information collection
- Payment collection
- Clerical writing
- MS Office
- Medicaid statutes and regulations
- Customer service
- Payment processing
- Communications
- Data entry
- Professional bedside manner
- Emergency room experience
- Telephone etiquette
- Chart pulling
- Medicaid management information systems
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Database entry
- Scheduling and calendar management
- Verbal communication
- Data organization
- Deadline oriented
- Records management
- Appointment scheduling
- Dedicated team player
Timeline
Utilization Review Administrative Assistant
Regional One Health Medical Center
09.2024 - Current
Patient Access Representative Led/Bed Control Coordinator
Regional One Health Medical Center
05.2016 - 09.2024
Office Coordinator
Alliance HealthCare Services
08.2009 - 05.2017
Medical Assistant
Ramesh C. Gupta, M.D.
01.2004 - 12.2005
Associate of Applied Science - Medical Administration
Southwest Tennessee Community College
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