Raven Price
Starkville,MS
Summary
Proven track record in enhancing customer satisfaction and loyalty at Kroger, leveraging exceptional customer service and cash handling skills. Demonstrated ability to mentor staff and resolve complex issues, significantly improving team performance and operational efficiency. Highly reliable with a cooperative attitude, ensuring seamless operations and positive customer experiences. Punctual and honest camp counselor with solid background in kid-friendly environments. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Cashier/Customer Service Cashier
Walmart
11.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier/Shift Supervisor
Kroger
05.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Summer Camp Counselor
McGinnis Woods Country Day School
05.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
- Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
Cashier/Shift Supervisor
Kroger
06.2019 - 08.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Science - Psychology
Mississippi State University
Starkville, MS05.2024
Associate of Arts - Business Administration
Hinds Community College
Raymond, MS07.2021
High School Diploma -
Chapel Hill High School
Douglasville, GA05.2018
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Written and verbal communication
- Professionalism and Courtesy
- Staff Training
- Honest and Dependable
- Problem-Solving
- Cooperative Attitude
Timeline
Cashier/Customer Service Cashier
Walmart
11.2022 - Current
Cashier/Shift Supervisor
Kroger
05.2022 - 08.2022
Summer Camp Counselor
McGinnis Woods Country Day School
05.2022 - 08.2022
Cashier/Shift Supervisor
Kroger
06.2019 - 08.2021
Bachelor of Science - Psychology
Mississippi State University
Associate of Arts - Business Administration
Hinds Community College
High School Diploma -
Chapel Hill High School
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