Raven Reed
Youth development specialist
Orlando,FL
Summary
Driven by a commitment to positive youth development and mental health awareness, I've honed my problem-solving and multitasking skills across diverse roles, notably at Boys and Girls Club of Central Florida. Leveraging creative expression and academic support. Dedicated to aiding youth community members. One year and 6 months of assisting career, educational and social development of young people. Works with students of diverse backgrounds and histories. Encourages achievement among future community leaders.
Overview
9
9
years of professional experience
Work History
Youth Development Specialist
Boys and Girls Club of Central Florida
04.2023 - Current
- Led group discussions promoting critical thinking skills, empowering youth to make informed decisions about their futures.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
- Maintained documentation and records of training activities and group events.
- Delivered youth transitional assistance in areas of education, life skills and career development.
- Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
- Facilitated conflict resolution among peers through effective communication strategies that fostered mutual understanding and respect.
- Developed strong relationships with youth, fostering a supportive environment that encouraged personal growth and goal achievement.
- Enhanced program effectiveness by regularly assessing and adapting strategies based on participant feedback and needs.
- Designed creative programming elements that appealed to diverse interests including sports activities arts projects educational excursions.
- Evaluated program success by monitoring overall youth progress, identifying areas for improvement, and implementing necessary adjustments.
- Collaborated with fellow staff members to design comprehensive programs addressing the diverse needs of participating youths.
- Promoted positive behaviors among participants by implementing evidence-based prevention and intervention techniques.
- Boosted youth engagement by incorporating experiential learning and interactive activities into curriculum.
- Maintained accurate records of attendance, progress reports, and case notes to track individual achievements and program outcomes.
- Organized events and workshops focused on skill-building, leadership development, and healthy living practices for participants.
Room Service Attendant
Orlando Health
06.2021 - 11.2021
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
- Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Delivered food, condiments, and silverware to guest rooms to fulfill guest orders.
- Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
- Supported colleagues during high-volume periods by stepping in and helping with tasks outside the scope of room service responsibilities when necessary.
- Handled guest complaints professionally, resolving issues quickly and efficiently to maintain satisfaction levels.
- Ensured timely delivery of all room service orders, prioritizing tasks to maximize guest satisfaction.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Maintained high standards of cleanliness by diligently cleaning and sanitizing serving trays, dishes, and utensils.
- Provided excellent customer service through friendly interactions and attentive response to guests'' needs.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Demonstrated strong communication skills while coordinating with kitchen staff to ensure accuracy and completeness of orders before delivery.
- Met guests' needs by delivering meals and snacks and retrieving additional items.
- Improved efficiency in the room service department by assisting with food preparation and plating.
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
- Protected guests by following proper food handling procedures.
Direct Support Professional
Attain Inc.
11.2021 - 01.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Picker
Amazon Warehouse
03.2020 - 06.2020
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Verified proper labeling and identification on all orders before shipment.
Stocker
Walmart Super Center
05.2019 - 03.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Daycare Teacher
Cuddle Time Preschool
08.2018 - 01.2020
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Gathered materials and resources to prepare for lessons and activities.
Crew Member
Wendys Fast Food
09.2015 - 04.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Education
Bridge To Success
Jacksonville, FL05.2018
Skills
- Positive Youth Development
- Mental health awareness
- Digital Citizenship
- Family engagement
- Youth Mentoring
- Bullying Prevention
- Outdoor Education
- Academic Support
- Curriculum Design
- Creative Expression
- Problem-Solving
- Time Management
- Multitasking
Timeline
Youth Development Specialist
Boys and Girls Club of Central Florida
04.2023 - Current
Direct Support Professional
Attain Inc.
11.2021 - 01.2022
Room Service Attendant
Orlando Health
06.2021 - 11.2021
Picker
Amazon Warehouse
03.2020 - 06.2020
Stocker
Walmart Super Center
05.2019 - 03.2020
Daycare Teacher
Cuddle Time Preschool
08.2018 - 01.2020
Crew Member
Wendys Fast Food
09.2015 - 04.2018
Bridge To Success
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