Raven Renteria
Brookwood,AL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Administrative Assistant & Receptionist
Pinnacle Motor Sports
10.2023 - Current
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Receptionist
Lake Crest Animal Clinic
07.2021 - 10.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.insui
- Verified insurance claims and determined fair amount for settlement.
- Communicated with doctors and insurance companies to resolve patient issues.
- Coordinated with insurance companies to secure necessary authorizations for scheduled surgeries.
- Handled inpatient insurance claims and paperwork.
Receptionist
Hueytown Veterinary Clinic
03.2019 - 05.2020
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
Front Desk Receptionist
Sleep Inn Hotel
09.2017 - 11.2018
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
- Oversaw and organized calendar to schedule reservations and monitor cancellations.
- Updated guest records with pertinent information to provide personalized service during their stay.
Education
High School Diploma -
Brookwood High School
Brookwood, AL05.2015
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Administrative Support
- Microsoft Excel
- File Organization
- Clerical Support
- Strong Problem Solver
- Scheduling
- Documentation and Recordkeeping
- Office Management
- Database entry
Timeline
Administrative Assistant & Receptionist
Pinnacle Motor Sports
10.2023 - Current
Receptionist
Lake Crest Animal Clinic
07.2021 - 10.2023
Receptionist
Hueytown Veterinary Clinic
03.2019 - 05.2020
Front Desk Receptionist
Sleep Inn Hotel
09.2017 - 11.2018
High School Diploma -
Brookwood High School
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