Raven Robicheaux

Supervising and monitoring the safety of children in a safe environment while organizing meals, snacks, naps, and activities.

• Coordinated patient scheduling and referrals
• Checked patient insurance, demographic, and health history to keep information current.
• Transcribed phone messages and relayed to appropriate personnel.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Performed various administrative tasks by filing, copying and faxing documents.
• Placed new supply orders, managed inventory, restocked clerical spaces, and refilled prescriptions.
• Performed medical coding and billing tasks.
• Obtained payments from patients and scanned identification and insurance cards.
• Managed multi-line phone system using telephone etiquette and pleasantly greeted patients.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Performed laboratory and diagnostic testing by collecting and processing specimens.
• Maintained front desk organization and used time management skills.

• Managed multi-line phone system using telephone etiquette and pleasantly greeted patients.
• Supported office staff and operational requirements with administrative tasks.
• Coordinated patient scheduling and referrals.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Transcribed phone messages and relayed to appropriate personnel.
• Obtained payments from patients and scanned identification and insurance cards.
• Registered and verified patient records before triage with most up-to-date information.
• Assisted with medical coding and billing tasks.
• Greeted visitors and initiated triage processes for clients to streamline patient flow.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Performed medical records management, including filing, organizing and scanning documents.
• Completed EKGs and other tests based on patient presentation in office.
• Collected and documented patient medical information such as blood pressure and weight.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Performed laboratory and diagnostic testing by collecting and processing specimens.

• Operated multi-line telephone system to answer and direct high volume of calls and prepared invoices.
• Transcribed legal documents and phone conversations.
• Created and printed legal documents for attorney to review.
• Confirmed appointments, communicated with clients, and updated client records.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Managed multiple tasks and met time-sensitive deadlines.
• Maintained confidentiality of information regarding clients and company.