- Fundraising Events
- Getting involved in local advocacy groups to promote positive change in the community
- Volunteer Work
- Environmental Stewardship
- Animal Welfare Advocacy
- Community Cleanup
- Offering time and support to shelters for the homeless, women, and animals
RAVEN SCOTT
Atlanta,GA
Summary
Sales Representative with 6+ years of experience, excelling in strategic sales planning and account management across diverse industries. Expertise includes driving sales growth by implementing innovative sales tactics and optimizing account strategies, evidenced by consistently exceeding sales targets and enhancing customer engagement. Skilled in utilizing advanced software tools like MS Office and QuickBooks, with a strong focus on process improvement and detail orientation to maximize operational efficiency and revenue.
Professional client service professional with significant experience in client relations and customer support. Adept at fostering strong team collaboration and ensuring seamless communication. Skilled in problem-solving, conflict resolution, and adapting to evolving client needs. Known for reliability, flexibility, and results-driven approach in dynamic environments.
Overview
6
6
years of professional experience
Work History
Inside Account Client Representative
Accenture/ Pinterest
04.2024 - Current
- Orchestrating Pinterest-focused strategies for Accenture's diverse clientele
- Boosting customer engagement and sales through innovative Pinterest initiatives
- Analyzing client performance data to refine Pinterest strategies
- Solving complex business challenges through data-driven insights
- Impacting business growth by driving strategic account planning
- Eager to learn and apply new skills, consistently meeting project deadlines with precision
- Developed tailored Pinterest strategies, enhancing client ROI and engagement
- Developed strong relationships with clients by establishing trust and understanding their unique requirements.
- Conducted regular check-ins with clients to ensure satisfaction and proactively address potential issues.
- Assisted in the development of marketing materials targeted at specific client segments, increasing brand awareness.
- Played an active role in negotiations between clients and internal departments, leading to mutually beneficial agreements.
Field Sales Development
Boehringer Ingelheim
07.2022 - Current
- Spearheaded business expansion for over 2,000 clinics and hospitals at Boehringer Ingelheim
- Developed and executed strategic business plans
- Achieved monthly sales targets consistently
- Exceeded sales targets by fostering strong relationships with over 2,000 clinics
- Developed strategic business plans to amplify clinic operations and revenue
- Enhanced clinic services by leveraging extensive product knowledge
- Pioneered innovative sales tactics to boost market penetration and client engagement
- Managed daily outreach with 55 calls and 5 orders, ensuring monthly sales goals met
- Evaluated team progress, adjusting training strategies to optimize results in the field.
- Organized regional field trainings, bringing together cross-functional teams for collaborative learning experiences.
- Facilitated open communication between sales teams and management to ensure alignment with company goals.
Inside Account Representative
IDEXX
01.2024 - 04.2024
- Managed key accounts across North America for IDEXX
- Implemented strategic sales techniques for animal health biotechnology
- Ensured high customer satisfaction through effective problem-solving
- Directed customers to appropriate resources for enhanced service experience
- Eager to apply analytical skills and attention to detail to drive company success
- Optimized North American account strategies, enhancing client engagement and retention
- Boosted customer satisfaction by streamlining issue resolution processes
- Streamlined internal communication channels among team members for improved collaboration in managing client accounts successfully.
- Implemented a customer-centric approach in all interactions with clients, fostering trust and loyalty while promoting long-term partnerships.
- Increased customer retention rates by conducting regular check-ins with existing clients to assess satisfaction levels and address any concerns promptly.
Business Development Associate
Transformations of Statesboro
05.2021 - 07.2022
- At Transformations of Statesboro, I was able to enhance my cashier skill and run the finances for this business
- For example, creating projection budgets for the next three years
- My duties as business development associate I created a business marketing plan on how to expand the brand on multiple social media
- Analyzed market trends to shape a 3-year financial forecast, enhancing budget accuracy
- Led social media expansion, significantly boosting brand visibility and engagement
- Pioneered a strategic marketing plan focusing on digital growth and customer acquisition
- Managed daily financial operations with precision, ensuring company's fiscal health
- Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
- Assisted in developing marketing materials that showcased our products and services effectively, attracting new clientele.
- Contributed to annual sales targets by consistently meeting or exceeding individual performance goals across various territories.
Ga-Cook/Food Prep
Chick-fil-A
08.2018 - 10.2020
- Company Overview: Georgia Southern University
- At Chick-fil-A I learned every position in the kitchen, which allowed me to be a leader in the kitchen, I was the go-to for training new employees in the kitchen
- By working at this establishment I learned so much about customer service, and how the customer is always first no matter what
- This experience gave me the knowledge and information that I can take with any customer service job and sales job
- Mastered all kitchen roles, ensuring operational efficiency and top-quality service
- Trained new staff, boosting kitchen productivity and performance standards
- Georgia Southern University
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Bachelor of Business - Marketing
Georgia Southern University
Statesboro, GA05.2022
Undergrad/MOWR -
East Georgia State College
12.2017
Skills
- MS Office
- Quickbooks
- Google Apps
- Organizational
- Salesforce
- Tableau
- Ads Manager(Pinterest)
- Accounting
- Marketing
- Budgeting
- Time Management
- Detail Oriented
- Bookkeeping
- Customer Service
- Process Improvement
- Software Proficiency
- Order Management
- Sales management
- Verbal and written communication
- Project Management
Accomplishments
- Collaborated with WSJ to get top seller of Nexgard Combo in this specific region.
- Achieved over 500 penetrations of Nexgard Plus through effectively work with WSJ Territory Managers.
- Achieved expansion in the business by completing a finance budget and marketing plan with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Recognized by management for business development that impacted revenue in a significant way.
Interests
Timeline
Inside Account Client Representative
Accenture/ Pinterest
04.2024 - Current
Inside Account Representative
IDEXX
01.2024 - 04.2024
Field Sales Development
Boehringer Ingelheim
07.2022 - Current
Business Development Associate
Transformations of Statesboro
05.2021 - 07.2022
Ga-Cook/Food Prep
Chick-fil-A
08.2018 - 10.2020
Bachelor of Business - Marketing
Georgia Southern University
Undergrad/MOWR -
East Georgia State College
Similar Profiles
Isaiah WrightIsaiah Wright
Agency Account Manager at Accenture Consulting/ PinterestAgency Account Manager at Accenture Consulting/ Pinterest
Isaiah WrightIsaiah Wright
Agency Account Manager at Accenture Consulting/ PinterestAgency Account Manager at Accenture Consulting/ Pinterest
LOURVI MAE CADUNGOGLOURVI MAE CADUNGOG
Trust and Safety Rep at Accenture, Inc - PinterestTrust and Safety Rep at Accenture, Inc - Pinterest