Summary
Overview
Work History
Education
Skills
Art and creative hobbies
Timeline
Generic

Raven Seppamaki

Columbia,SC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Department Lead

Kohls Department Store
10.2018 - Current
  • Set up displays and trained employees on current promotions.
  • Oversaw efficient inventory stocking and supply rotation.
  • Managed team schedules, department projects and quality assurance.
  • Implemented corporate planograms for new department products.
  • Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
  • Communicated with managers of other departments to maintain transparency.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Analyzed and interpreted store trends to facilitate planning.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Sales Associate

Spencer's Retail
03.2019 - 05.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Developed, marketed and sold full range of products and support services.

Sales Associate

Spirit Halloween LLC
09.2018 - 11.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Processed product returns and assisted customers with other selections.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.

Retail Keyholder

Clothes Mentor
07.2016 - 07.2018
  • Balanced cash registers at end of shift and filled out necessary reports.
  • Opened and closed store at proper times for reliable services.
  • Oversaw regular store cleaning of shelves, backrooms and racks.
  • Rearranged racks and shelving based on seasonal planograms.
  • Assisted store cashiers during peak sales times.
  • Utilized product information and sampling to educate customers and assist in product selections.
  • Stored security alarm codes and keys and made routine code changes.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Mentored new sales associates to contribute to store's positive culture.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
  • Developed and nurtured lasting relationships with clients through dedicated assistance and issue resolution.

Education

High School Diploma -

Spring Hill High School
Chapin, SC
06.2016

Skills

  • Order Processing
  • Customer Inquiries
  • Goals and Performance
  • Policy and Procedure Adherence
  • Constructive Feedback
  • Product and Service Sales
  • Customer Needs Assessments
  • Cash Register Operations
  • Verbal and Written Communication
  • Inventory and Supply Management
  • Maintaining Clean Work Areas
  • Cash Control

Art and creative hobbies

I'm a passionate artist who tries many medias to have a creative outlet outside of the work place. I enjoy drawing, fiber arts, and three dimensional arts such as faux flower crown making and sculpting.

Timeline

Sales Associate

Spencer's Retail
03.2019 - 05.2019

Department Lead

Kohls Department Store
10.2018 - Current

Sales Associate

Spirit Halloween LLC
09.2018 - 11.2018

Retail Keyholder

Clothes Mentor
07.2016 - 07.2018

High School Diploma -

Spring Hill High School

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Raven Seppamaki