Raven Sloan
Huntington,WV
Summary
Proven to excel in fast-paced environments, I leveraged my problem-solving skills and machinery operation expertise at Logo Brands to enhance production efficiency and safety. A collaborative team player, I'm known for exceptional customer service and a meticulous attention to detail, significantly improving customer satisfaction and streamlining processes.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Torrid
08.2024 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Monitored customers for signs of security concerns and escalated issues to management.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Heat Press Operator
Logo Brands
08.2021 - 07.2024
- Expanded knowledge of industry trends through consistent research on new materials, techniques, and technologies.
- Increased workplace safety by following all required guidelines and protocols for operating heat press equipment.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Reviewed completed orders for quality and accuracy.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Promptly removed completed loads from press.
- Checked job information at each press to verify that correct ink was delivered.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Maintained a clean work environment, adhering to company standards for hygiene and organization.
- Delivered high-quality results under tight deadlines, working efficiently during peak demand periods.
- Ensured accurate record-keeping of completed jobs and materials used for efficient inventory management.
- Streamlined workflow through effective coordination with other departments, such as design and shipping teams.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Sales Associate
Goodwill
08.2019 - 07.2021
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Monitored customers for signs of security concerns and escalated issues to management.
- Prepared merchandise for sales floor by pricing or tagging.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
High School Diploma -
Cabell Midland High School
Ona, WV05-2016
Graphic Design
Cabell County Career Technology Center
Huntington, WV05-2016
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Listening Skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Cash Handling Accuracy
- Sales Strategies
- Machine Operation
- Color Matching
- Fabric Knowledge
- Production Scheduling
- Heat Transfer Expertise
- Pressure Adjustment
- Temperature regulation
- Sublimation Techniques
- Safety Management
- Quality Control
- Machinery Cleaning
- Work instructions
- Waste Reduction
- Workpiece positioning
- Workpiece inspection
- Multitasking
- Multitasking Abilities
- Attention to Detail
- Organizational Skills
- Reliability
- Active Listening
- Machinery Operation
- Self Motivation
- Equipment Cleaning
- Goal Setting
- Product Inspection
Accomplishments
- Project Development - Collaborated with team of management in the development of working spaces.
Certification
- Food Handler's Card – Various State-Specific Health Departments.
Timeline
Sales Associate
Torrid
08.2024 - Current
Heat Press Operator
Logo Brands
08.2021 - 07.2024
Sales Associate
Goodwill
08.2019 - 07.2021
High School Diploma -
Cabell Midland High School
Graphic Design
Cabell County Career Technology Center
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