Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raven Smith

Houston,TX

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Project Administrative Assistant

Mbroh Engineering
04.2023 - Current
  • Project liaison for Mbroh Engineering and Customer(s)
  • Review and Create Sub Agreements for subs where Mbroh is Prime on projects
  • Provided administrative support for all phases of projects including budgeting, scheduling, documentation.
  • Assisted in creating presentations for client meetings using PowerPoint software.
  • Monitored changes in scope or objectives of each assigned project and reported them accordingly to management team.
  • Maintained accurate records of all expenses associated with the projects such as travel costs, labor costs.
  • Reviewed invoices and other documents related to projects for accuracy prior to submission.
  • Followed up with stakeholders regularly throughout the duration of the projects for feedback.
  • Acted as a liaison between internal teams and external vendors and clients.
  • Create Project Management Plans and Agendas
  • Onboarding for new employees
  • Create and Submit invoices for all projects.
  • Organized and managed project files, documents, and other related materials.
  • Created and maintained project schedules to ensure deadlines were met on time.
  • Coordinated with team members to assign tasks and ensure completion of activities within the specified timeline.
  • Facilitated communication between stakeholders to ensure timely delivery of project deliverables.

Project Coordinator

Marking Services Incorporated
11.2021 - 11.2022
  • Serves as project liaison to tie the take-off process together and ensure projects are executed accurately and on time
  • Assigns a project number to incoming projects, originates and populates file folders on network
  • Reviews, evaluates and distributes all project documents needed to perform take-off
  • Coordinates and facilitates preliminary client call to confirm scope of work, material needed, placement of products, on-site date, etc
  • Creates project documents including - Project Definition Document (PDD) detailing project specifics, submittal packages, proposals and quotes
  • Distributes necessary documents to MSI’s engineering and sales teams
  • Coordinates and facilitates client edit meetings for the review and finalization of client’s bill of materials (BOM)
  • Upon approval, sends BOM to order entry for pre-production processing
  • Reviews and updates daily material take-off schedule and tracker to ensure customer & production timelines are being met
  • Manages multiple phase/releases for projects assigned
  • Contributes in training MSI’s sales force on engineered services
  • Maintains understanding of MSI pricing, products, product usage and procedures
  • Provides product information to customers consistently emphasizing MSI’s value proposition.

Operations Assistant

Marking Services Incorporated
04.2019 - 11.2021
  • Maintain project forecast spreadsheet and engineering hours reports on a monthly basis to provide projections and forecasting data necessary for effective staffing and planning of resources
  • Monitor and schedule safety training and routine drug testing for field employees
  • Assist in determining the resources needed for the successful completion of projects using the Project Definition Document and information gathered from project leads
  • Ensures the completion of all activities required to secure resources (staffing, equipment, training, vehicles, etc.) in an effective and timely manner
  • Responsible for field and customer inquiries as they come in and provides prompt and accurate responses
  • Assist in research and secures the most economical travel accommodations, within established guidelines, for field team members upon request
  • Oversees the management and storage of all project and personnel documents and files
  • Assist in ordering, tracking, and maintaining inventory of office supplies, safety equipment, and rental equipment
  • Collaborate with HR team to ensure successful onboarding of new employees, and open communication between the locations and employees
  • Maintain office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, assigning and monitoring clerical functions
  • Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement
  • Address and resolve questions and problems whenever possible
  • Other projects and event planning as assigned.

Administrative Assistant

Engle Martin & Associates
08.2018 - 02.2019
  • Create new files for Adjusters in Back Office & Box operating system
  • Review Adjusters Letters before sending them to Client
  • Send Bill(s) to Client
  • Create Spreadsheets for files
  • Answer calls from Clients regarding claim
  • Created and updated Excel spreadsheets to track key information and predict trends
  • Greeted customers and directed to correct office locations or personnel
  • Answered telephone inquiries and provided accurate information
  • Received and routed incoming mail
  • Contributed suggestions to improve Team efficiency and reduce costs
  • Kept office organized in a neat and professional fashion
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Maintain scheduling and event calendars
  • Attend meetings to record minutes
  • Entered Time for Adjusters.

Administrative/Assistant Manager

Bishop Freight Service
Pasadena, TX
07.2010 - 08.2018
  • Dispatch Loads to Drivers
  • Monitor Drivers Logs
  • Making sure information for Audits is up to date
  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues
  • Negotiate transportation rates or services
  • Monitor product import or export processes to ensure compliance with regulatory or legal requirements
  • Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services
  • Supervise the work of logistics specialists, planners, or schedulers
  • Maintain metrics, reports, process documentation, customer service logs, or training or safety records
  • Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.

Administrative Assistant

Exxon Mobile Corporations
Houston, TX
06.2009 - 06.2010
  • Charged with communicating with potential vendors
  • Provided organization of department files
  • In charge of the creation and communication of department meeting
  • Restocked office materials and ordered new supplies
  • Created and updated Excel spreadsheets to track key information and predict trends
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations
  • Locate and attach appropriate files to incoming correspondence requiring replies
  • Arrange conference, meeting, or travel reservations for office personnel
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
  • Create, maintain, and enter information into databases.

Education

Bachelors of Science – Business Management -

Syracuse University
12.2024

High School Diploma -

Ross Shaw Sterling High School
Houston
06-2010

Skills

  • File Management
  • Document Control
  • Reporting
  • Excel Spreadsheets
  • Data Entry
  • Payment Processing
  • Invoicing
  • Customer Service
  • Vendor Relations
  • Verbal/Written Communication
  • Equipment Operation
  • Independent Thinking
  • Active Listening
  • Customer and Personal Service
  • Quality Control Analysis
  • Management of Financial Resources
  • Operation Monitoring
  • Sales and Marketing
  • Project Management
  • HASC, ISTC, DISA
  • Scheduling
  • Shipping
  • Transmittals
  • Sub Agreements
  • Project Management Plans
  • Onboarding
  • Itinerary’s
  • Mondaycom
  • Gnatt Chart Assisting
  • Procore
  • Decision-Making
  • Project Coordination
  • Team Leadership
  • Conflict Resolution
  • Relationship Building
  • Good Judgment
  • Time Management
  • Resource Coordination
  • Critical Thinking

Certification

  • Creative Leadership, 12/2024, Syracuse University
  • Project Management Professional, In Progress, Master of Project Academy
  • Certified Scrum Master, 03/2024, Scrum Alliance

Timeline

Project Administrative Assistant

Mbroh Engineering
04.2023 - Current

Project Coordinator

Marking Services Incorporated
11.2021 - 11.2022

Operations Assistant

Marking Services Incorporated
04.2019 - 11.2021

Administrative Assistant

Engle Martin & Associates
08.2018 - 02.2019

Administrative/Assistant Manager

Bishop Freight Service
07.2010 - 08.2018

Administrative Assistant

Exxon Mobile Corporations
06.2009 - 06.2010

Bachelors of Science – Business Management -

Syracuse University

High School Diploma -

Ross Shaw Sterling High School

Similar Profiles

CREATE PROFILE
Raven Smith