Raven Smith
Florissant,MT
Summary
Dynamic educator and skilled project coordinator with a proven track record at Riverview Westview Middle, enhancing student engagement through curriculum design and EdTech tools. Excelled in mentoring and stakeholder collaboration, demonstrating leadership and technological proficiency. Achieved notable improvements in program outcomes and student achievement.
Overview
9
9
years of professional experience
Work History
Permanent Substitute Teacher
Riverview Westview Middle
08.2022 - Current
- Designed and led educational programs, including a Summer Bridge initiative, to support student transitions, develop life skills, and foster emotional and social growth through hands-on activities and technology integration.
- Mentored and coached students in extracurricular activities, including cheerleading, book clubs, and science fairs, emphasizing teamwork, critical thinking, and leadership skills.
- Utilized EdTech tools to enhance learning experiences, collaborate with stakeholders, and support program development, resulting in increased student engagement and achievement.
Project Management Assistant Intern
Cap Gemini, Enterprise Solutions
06.2019 - 08.2022
- Assisted in planning, coordinating, and executing projects involving cross-functional teams, ensuring timelines and deliverables were met efficiently.
- Managed project documentation, including timelines, risk assessments, and reports, leveraging tools such as Microsoft Project, Trello, and Google Workspace.
Help Desk Support Specialist
Connexions Loyalty Travel
03.2016 - 05.2019
- Provided exceptional customer support by resolving complex account and service-related inquiries in a high-volume call environment.
- Used CRM tools and software to manage customer interactions, maintain detailed records, and follow up on unresolved issues.
- Collaborated with internal departments to troubleshoot technical issues and deliver seamless resolutions.
Education
Information Technology
Year Up Atlanta Metro
Atlanta, GAAssociate of Arts - Culinary
Lecole Culinaire
St Louis, MO05-2016
High School Diploma -
Fort Zumwalt South
St.peters05-2014
Skills
- Curriculum design and implementation
- Classroom management
- Differentiated instruction
- Student mentorship and coaching
- Program design and leadership
- Workshop development and delivery
- Stakeholder collaboration and engagement
- Event planning and execution
- Educational technology integration (eg, Google Classroom, Kahoot, Canva)
- Learning management systems (LMS) proficiency
- Digital tools for research and collaboration
Timeline
Permanent Substitute Teacher
Riverview Westview Middle
08.2022 - Current
Project Management Assistant Intern
Cap Gemini, Enterprise Solutions
06.2019 - 08.2022
Help Desk Support Specialist
Connexions Loyalty Travel
03.2016 - 05.2019
Information Technology
Year Up Atlanta Metro
Associate of Arts - Culinary
Lecole Culinaire
High School Diploma -
Fort Zumwalt South
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