Raven Smith
Anniston,AL
Summary
Adept IT professional with a proven track record at Tech Stars, excelling in IT troubleshooting and fostering strong hiring manager relationships. Spearheaded innovative recruitment methodologies, significantly enhancing company efficiency. Skilled in Linux programming and administration, and known for surpassing quarterly placement goals. Balances technical expertise with exceptional interpersonal skills.
Qualified [Desired Position] with proven track record in sourcing and placing top IT talent. Demonstrated success in building strong client relationships and managing full-cycle recruitment processes. Leveraged keen communication and negotiation skills to align candidate capabilities with client needs.
Overview
7
7
years of professional experience
Work History
IT Recruiter
Tech Stars
09.2021 - 12.2024
- Successfully placed candidates in various IT roles, including software developers, network engineers, data analysts, and project managers.
- Improved overall company efficiency through implementation of new recruitment methodologies such as video interviewing and online assessment tools.
- Developed strong relationships with hiring managers to understand their unique needs for each IT position.
- Consistently met or exceeded quarterly placement goals for IT positions within the organization.
IT Specialist
Polaroid Coorperation
06.2019 - 07.2022
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Provided exceptional customer service by promptly addressing problems reported by endusers.
IT Support Specialist
SyQuest Technology
02.2018 - 02.2021
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
- Installed and configured operating systems and applications.
- Configured hardware, devices, and software to set up work stations for employees.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA10-2014
Skills
- Screening resumes
- IT troubleshooting
- Script adherence
- Social media recruiting
- System Documentation Management
- IT documentation
- Linux programming and administration
Timeline
IT Recruiter
Tech Stars
09.2021 - 12.2024
IT Specialist
Polaroid Coorperation
06.2019 - 07.2022
IT Support Specialist
SyQuest Technology
02.2018 - 02.2021
High School Diploma -
Penn Foster Career School
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