Raven Stevens

Cashier

Gila Hank Cafe

Thatcher, AZ

03.2024 - Current

Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Processed returns and exchanges of merchandise in accordance with store policies.
Assisted customers over the phone regarding store operations, product information and order placement.
Conducted price checks for special orders or discounts as requested by customers.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Performed other duties as assigned by management.
Followed company security procedures for handling large sums of money.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Answered customer questions and provided store information.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Helped customers find specific products, answered questions and offered product advice.
Answered product questions with up-to-date knowledge of sales and store promotions.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Processed sales transactions to prevent long customer wait times.
Learned roles of other departments to provide coverage and keep store operational.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Used suggestive selling techniques to promote add-on sales.
Processed refunds for worn, damaged and broken merchandise.
Greeted customers promptly and responded to questions.
Answered phone calls to assist customers with questions and orders.
Processed customer payments quickly and returned exact change and receipts.
Maintained work area and kept cash drawer organized.
Welcomed customers, offering assistance to help find store items.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Assisted customers by providing information and resolving complaints.
Built and maintained productive relationships with employees.
Adhered to social distancing protocols and wore mask or face shield.