Summary
Overview
Work History
Education
Timeline
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RAVEN UCLARAY

St Cloud,FL

Summary

With extensive experience in Amazon warehouse operations, I am committed to maintaining organized and efficient processes to optimize team performance and overall efficiency. Having worked in the field for over 5 years and previously served as a Process Assistant, I possess a comprehensive understanding of warehouse operations procedures.


Overview

3
3
years of professional experience

Work History

Former Associates Activities Committee VP

Amazon FC, BFI4
01.2022 - 05.2023
  • Created a 2023 PRIME/PEAK Event Sign Up & Engagement Info Quip. (Snack Attacks/Handouts/Activities) to ensure Area managers & Process Assistants are signing up to help pass out Snacks, T-Shirts, & Prizes during the busiest time of the year.
  • Responsible for driving associate engagement site wide through the monthly snack attacks sponsored by the various affinity groups at BFI4.
  • Responsible for decorating the building for any upcoming activities. Specifically in charge of decorating the booths at the entrance of the building at the beginning of each month.
  • Responsible for creating, planning, and executing fun A.A.C. led activities in order to garner more associate involvement in the affinity group.

Former Process Assistant-Lead Ship Clerk

Amazon FC BFI4
10.2020 - 05.2023
  • In Outbound Ship Dock on a daily basis, ensured customer shipments were directed to the corrected trailer within their Critical pull time.
  • Execute outbound dock operations and communicate the Customer Experience risks and performance opportunities to the FC operations in a standardized manner.
  • Execute & deep dive misses with Central Dock, my Area Manager & the Quality Process Assistant on missed customer packages.
  • Coordinating with Operations & Process Assistants to maintain the right level of head count in each area of every process path to optimize customer experience performance and productivity.

Process Assistant-Flats PA

Amazon FC BFI4
07.2020 - 10.2020
  • Utilized Sort-Tech Equipment Management (STEM) in Amazon Logistics to balance out the
    Main Flat Sorter & Flats Expansion to ensure both Flat sorters are running at full capacity.
    • Worked with a team of associates to ensure costumer packages are out by their critical pull
    me.
    • Preformed quality checks every quarter to ensure Flats FPY (First Pass Yield) is below 15-25%
  • Mentored staff members on proper process execution techniques, helping them develop a higher standard flats induct rate or higher to avoid write ups.

Education

HIGH SCHOOL DIPLOMA -

AUBURN MOUNTAINVIEW HIGH SCHOOL
Auburn, WA
06.2018

Timeline

Former Associates Activities Committee VP

Amazon FC, BFI4
01.2022 - 05.2023

Former Process Assistant-Lead Ship Clerk

Amazon FC BFI4
10.2020 - 05.2023

Process Assistant-Flats PA

Amazon FC BFI4
07.2020 - 10.2020

HIGH SCHOOL DIPLOMA -

AUBURN MOUNTAINVIEW HIGH SCHOOL

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