Raven Wells
Las Vegas
Summary
Versatile administrative professional with 5+ years of experience in various roles, including intake specialist, shipping and receiving, and administrative coordinator. Proficient in customer service, data entry, and paperwork processing. Proven ability to adapt to new concepts and efficiently manage multiple tasks.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Nevada Behavioral Health Systems
05.2024 - Current
- Used AdvandcedMD software to maintain and record patient data and generate reports.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient records with accurate, current insurance policy information.
- Answers two daily office phone calls for Psych/and Primary Care appointments, questions and visitation rules.
- Helped patients complete necessary medical forms and documentation.Transcribed phone messages and relayed to appropriate personnel.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Patient Intake Specialist
Baptist Memorial Hospital Memphis
09.2021 - 01.2024
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Managed time efficiently in order to complete all tasks within deadlines.
- Upheld HIPAA regulations and standards for protecting patient information.
- Organized and detail-oriented with a strong work ethic.
Warehouse Inventory Clerk
FedEx Supply Chain
01.2019 - 08.2021
- Performed data entry and completed proper paperwork for record story. Manually, and with using WMS (Warehouse Management System)
- Utilized Order Picker or Electric pallet jack to search for /count inventory .
- Identified issues with Inventory Department and developed solutions to improve Quality Control.
- Pulled inventory shortages for shipments quickly to maintain demanding productivity goals.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Supported the shipping dept. with processed required paperwork to expedite handling of shipped and received goods.
Order Fulfillment Associate
XPO Logistics
01.2017 - 08.2019
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Followed SOPs to avoid mix-ups and damages to orders.
- Entered and updated data, ran reports and identified variances for accurate recordkeeping product movements.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize Outbound shipping errors.
- Order Picker experience
Education
Certificate - Reach Truck Certification
Southwest Tennessee Community College
Memphis, TN12-2015
Certificate of Technical Studies - Medical Office Support
Benjamin L Hooks Job Corps Academy
Memphis, TN10-2012
High School Diploma -
Southaven High School
Southaven, MS05-2011
Skills
- Medical office administration
- EMR / EHR
- Patient registration
- Appointment scheduling
- Office administration
- Forklift operation
- Customer service
- Microsoft Excel expertise
- General office functions
Timeline
Medical Receptionist
Nevada Behavioral Health Systems
05.2024 - Current
Patient Intake Specialist
Baptist Memorial Hospital Memphis
09.2021 - 01.2024
Warehouse Inventory Clerk
FedEx Supply Chain
01.2019 - 08.2021
Order Fulfillment Associate
XPO Logistics
01.2017 - 08.2019
Certificate - Reach Truck Certification
Southwest Tennessee Community College
Certificate of Technical Studies - Medical Office Support
Benjamin L Hooks Job Corps Academy
High School Diploma -
Southaven High School
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