Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raven Winters

Lafayette,LA

Summary

Industrious administrative team member with proven organizational, time management, and multitasking abilities in settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manages records and financial processes.

Highly-motivated employee with Management experience an

d desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Clerical: Receptionist A/P, A/R, Bookeeper, Biller

Peterbilt
Lafayette, LA
09.2015 - 10.2024
  • Reviewed and verified accuracy of data entry and billing documents.
  • Processed and monitored invoices, payments, and adjustments to ensure timely payment from consumers and customers.
  • Researched discrepancies in accounts payable and receivable for accurate reconciliation of balances.
  • Adapted to evolving industry demands through continuous learning and development.
  • Receptionist and office duties.

Janitorial

Kimco
Atlanta , GA
08.2020 - 07.2022
  • Sanitized ATT call center and all points of touch to prevent the spread the of covid.
  • Provided a clean and safe environment for all employees that was up to standard and code on the prevention of coivd.


  • Ensured safety protocols were followed while performing janitorial duties.
  • Ensured that janitorial staff had appropriate supplies and equipment for their work duties.
  • Resolved customer complaints regarding janitorial services in a timely manner.

Volunteer

Cajun Paws Rescue
Lafayette, LA
10.2016 - 10.2019
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Participated in team-building exercises to strengthen relationships among volunteers.
  • Collaborated with other volunteers to create a positive work environment.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Helped with prep, set up, and breakdown of community and public events.

Parts Driver and Clerical

Stelly's Diesel
Lafayette, LA
08.2013 - 10.2015
  • Maintained accurate records of deliveries, invoices, payments and other paperwork.
  • Monitored stock levels in the warehouse and alerted supervisor when supplies were low.
  • Adhered to all safety protocols while operating the delivery vehicle.
  • Provided excellent customer service while interacting with customers.
  • Located, priced, and ordered parts needed by mechanics for job completion.
  • Handled incoming calls and solved any customer issues.
  • Utilized organizational skills within the office.

Manager

Little Caesars
Lafayette, LA
02.2010 - 08.2013
  • Monitored staff performance and provided feedback to ensure quality customer service
  • Assigned tasks to employees and monitored progress of projects
  • Ensured compliance with safety regulations, company policies, and procedures
  • Recruiting, interviewing, hiring, and training staff
  • Budget and manage inventory

Education

Certificate of Completion - Professional/ Personal Transformational Learning

Education For Living, Results Program
Baton Rouge, LA
03-2010

Certification - Managing Front End Operations

LSUE
Eunice, LA
12-2009

Certification - Phlebotomy

SLCC
Lafayette, LA
09-2007

Certification - Patient Care Tech

SLCC
Lafayette, LA
05-2007

Certification - Certified Nurses Assistant

SLCC
Lafayette, LA
08-2006

Certification - EMT

SLCC
Lafayette, LA
01-1998

Some College (No Degree) - Criminal Justice

LSUE
Eunice, LA

Skills

  • Office and document Management and reporting
  • Exploration and options to make informed decisions
  • Create an inclusive and positive organizational atmosphere
  • Data Entry, proof reading, and document preparation
  • Recordkeeping and bookkeeping
  • Planning, decision making, proactively problem solving, and strategically delegating projects in a timely manner
  • MS Office, CDK
  • Fluent in sign language
  • Reconciling communication skills
  • Innovative thinking and collaboration
  • Expense Reporting
  • Works well under pressure
  • Documentation And Reporting
  • CDk, Microsoft
  • Thrives amid unprecedented challenges
  • Effective role management, competenies goal tracking and alignment tools for employees engagement
  • Filing systems
  • Multitasking and prioritization
  • Meeting Coordination
  • Attention to Detail
  • Self-Directed
  • Data Collection
  • Quality Control
  • Complaint resolution
  • Complaint Handling
  • Research
  • Microsoft PowerPoint
  • Office equipment proficiency
  • Staff education and training
  • Great leadership skills
  • Confidentiality
  • Reliable
  • Outstanding work ethics

Timeline

Janitorial

Kimco
08.2020 - 07.2022

Volunteer

Cajun Paws Rescue
10.2016 - 10.2019

Clerical: Receptionist A/P, A/R, Bookeeper, Biller

Peterbilt
09.2015 - 10.2024

Parts Driver and Clerical

Stelly's Diesel
08.2013 - 10.2015

Manager

Little Caesars
02.2010 - 08.2013

Certificate of Completion - Professional/ Personal Transformational Learning

Education For Living, Results Program

Certification - Managing Front End Operations

LSUE

Certification - Phlebotomy

SLCC

Certification - Patient Care Tech

SLCC

Certification - Certified Nurses Assistant

SLCC

Certification - EMT

SLCC

Some College (No Degree) - Criminal Justice

LSUE
Raven Winters